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William Hill Reviews & Ratings for September 2024 - Is it legit and safe to play?

Since forever: Read our William Hill verdict for casino, esports & bingo

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William Hill Casino
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  • One of the UK's most reputable brands
  • Huge range of casino games on offer
  • Welcome bonus could be a little better
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  • Major titles covered well
  • Could do better with niche games
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Details
User Reviews 5

In our William Hill review, you will find out everything you need to know about the bookmaker. Whether you want to know about their free bet offers or their eSports markets, we have got you covered.

Arguably one of the most famous bookmakers in the industry, you will definitely have walked past a few of William Hill’s shops on the high street. As well as an overall William Hill review, we will provide the answer to the question ‘is William Hill legit?’, with all you will need to know regarding the bookie.

Read More
Payment Methods
Entropay
Skrill
Neteller
+
License
Gibraltar
Award
EGR - Horse race betting operator (2023)
Withdrawal
1 – 10 Days
Company
WHG Limited
Founded
2000
Website
williamhill.com
Available Languages
EN
DE
+
Customer Support
Live Chat, Phone, Email Support
Email
customerhelp@williamhill.co.uk
Phone
+800 3551 3551
Verified by
GamCare
Software Providers
1x2Gaming
Big Time Gaming
Blueprint Gaming
+
Number of Slots
4203
Overall Rating
  • Bonus Offers & Free Bets
    3.8/5
  • Usability, Look & Feel
    3.9/5
  • Mobile App
    4.0/5
  • Payment Methods
    4.2/5
  • Customer Service
    4.0/5
  • Licence & Security
    3.9/5
  • Rewards & Loyalty Program
    4.2/5
Titus
30/08/2023
A wide range of games
"William hill has many games, so I was spoilt for choice. Anyone can get to navigate the various games."
Sandie
27/08/2023
Selections
"Smooth platform to use. Bonuses are available no matter what kind of player you are!"
User Rating
3.6/5
5 User Reviews
5 Stars
20.0%
4 Stars
20.0%
3 Stars
60.0%
2 Stars
0.0%
1 Star
0.0%
Last Updated on 11/09/2024
Fact checked by: James Leeland

Check out William Hill’s great bonuses

The famous bookie prides itself on some cracking bonus offers and promotions, especially for new customers. You don’t have to look far to get your hands on the free bets when you sign up and place a £10/$10/€10 bet on whatever you like. Just like that, William Hill can get you to sign up and start betting with them because of this generous incentive.

Our William Hill rating is very high when it comes to offers and promotions as there is a lot of variety for both new and existing customers. On the site, William Hill even has a dedicated section listing all of their promotions, which, luckily for you, can be found on our William Hill Promo Codes page. They also keep their odds up-to-date, offering some great promotions for particular events, such as boxing matches and UFC fights, meaning punters have their chance to place bets on all kinds of sporting events.

Please note that we have not opted to cover the bonuses on offer here as William Hill is available in multiple countries and and states. As such, refer to the bonus banner links below for the active bonus in your geo-location.

Product — William Hill’s smooth transition to digital

William Hill are notoriously known for their physical stores – when someone said they were “going to the bookies”, it was likely they were talking about William Hill. However, with the online world advancing over time, the bookie had to transition to the online platform. However, this seemed easy and seamless for William Hill, who have produced a very well-designed site. The structure of the site is very neat; set out clear and accurate so customers can navigate their way round the site easily.

The site has a clean, simple look which can be effective for bookmakers, as it is easily-accessible for all customers. Following their vintage blue and yellow colour scheme, the site is very easy on the eye, giving it a smart, professional look.

Quick loading times on both the website and their mobile app benefits customers also, ensuring they don’t have to wait around to place their bets on William Hill.

Payments – is William Hill reliable?

There is no other real answer – the answer is yes, absolutely. Being an international operator, William Hill ensures maximum customer safety when depositing/withdrawing and placing bets. Like most bookmakers, William Hill has a variety of ways customers can deposit their money, including the usual debit cards, e-wallets and ApplePay.

Deposits can be made from most payment methods, with a maximum deposit allowed of £10,000 for UK customers. Meanwhile, withdrawals have a minimum of £10/$10/€10, with the maximum following similar to the maximum deposit limits.

In our William Hill review, we also found that to withdraw money from the account, customers need to present proof of identity, ensuring maximum security that is very beneficial for customer safety.

William Hill’s Top-Notch Customer Service

William Hill pride themselves on high-quality customer service, and strive to keep it at the highest standard possible. As an international brand, it is key for the bookmaker to have a diverse range of languages to cater for all their customers. William Hill have done this, and have dedicated customer service teams to ensure that bettors have the opportunity to solve their queries and any issues they possibly have.

It’s very easy to locate the help button, which immediately gives you the options to look at help or contact their team. A 24/7 call service is a big positive to their customer service, as well as a 24/7 live chat service, enabling customers to contact them at whatever point in the day with any queries they have. There is no need to ask the question of ‘is William Hill reliable?’ regarding customer service – the answer is absolutely.

If you’re looking for other bookmakers with a great customer service, head over to our 888 review.

License & Security at William Hill

William Hill has been operating since 1934, which is almost 90 years. This well-established bookie gained its gambling licences from both the UK Gambling Commission and Gibraltar Gambling Commission. On top of that, our William Hill review revealed that the bookmaker uses a 128-bit SSL encryption, keeping customer information safe and secure.

William Hill is a public limited company (plc) and is listed on the London Stock Exchange. On top of that, it is a consultant of the FTSE 250 Index.

Customer protection is a top priority for all bookmakers within the gambling industry, and William Hill is no different. To create an account on the betting site, customers have to be 18 years old and have to prove their identity in order to place bets on the site.

Rewards & Loyalty Programme

Unlike what we saw from our Unibet review, William Hill has a wide range of exciting rewards available for customers, both new and existing, loyal customers. For example, this William Hill review discovered that loyal customers will gain access to the ‘VIP lounge’ by collecting points used within the site. For every £10/€10 wager placed, customers will receive 1 point, known as comp points. Not only that, loyal customers will also be able to use a 20% reload bonus, available to use on different markets.

As new customers start to work their way towards becoming a loyal customer to get into the VIP lounge, already-existing customers can reap the rewards, with exclusive promotions available to them as an incentive to continue placing bets.

If you are a complete newbie to William Hill, you don’t have to worry too much about missing out, as new customer rewards are there to guide you to becoming part of the VIP club, which is a great loyalty programme, leading us to increase our overall William Hill rating.

William Hill Casino

What software does William Hill casino use?

It may come as no surprise to hear that William Hill is also one of the leading bookmakers when it comes to the casino department.

Whoever has watched TV - sports channels in particular – may be familiar with William Hill’s adverts, where the casino is promoted among the sports. The wide variety of top games, and including the popular classics such as poker and roulette, benefits any customer who wants to show off their gambling skills.

It is worth noting that William Hill also use software providers such as PlayTech, NetENT and Evolution Gaming who powers their casino.

For those who may not be as certain when it comes to casinos as you would with esports, then this next section is for you.

How about the casino games on offer at William Hill?

William Hill hosts a large number of different casino games for everyone to test their gambling skills. There are 390 different slots to play with on the site, and that’s just a start. If that wasn’t enough for you, then you could try out one of William Hill’s 63 jackpot games – a chance to win millions with the progressive jackpots.

However, if that isn’t what you are after, you could make your way over to other casino classics within the casino section, and play some roulette or baccarat. Just like in our Arcanebet review, William Hill offer some great tables, with 13 roulette tables and 6 baccarat tables, there’s plenty of options to have a go at.

As you may know by this point, card games and tables are consistently available in every casino, maybe ever. William Hill Casino is no different, with 5 different poker tables as well as 10 blackjack games available. Granted, this isn’t the most extensive selection of cards and tables available, but the quality is still there.

...and the live casino on offer?

Similar to Unibet – as shown in our Unibet review – William Hill provides a live casino section for punters to flex their gambling skills in some live-action games.The William Hill rating for live casino games is very high, being arguably one of the best bookies to offer the live service. After seeing the extensive selection shown in the game portfolio, it’s safe to say that there’s plenty to choose from, and the live casino section is no different. It’s an easy-to-locate section, and just like the rest of the website, is very easy to navigate around and place some live casino wagers. From blackjack tables, to roulette wheels, there’s a lot of live options available for customers to flex their gambling skills and put them to the test.

What about the casino limits at William Hill?

Like all other bookmakers, there are specific limits on the wagers a customer can place, depending on what game in the casino they are playing. For games such as slots and roulette tables, bets as little as 10p can be placed for customers who are looking to earn a quick win or two. However, with some of the promotions on offer, it may be wise to place higher stakes to reward yourself with free bets. Meanwhile, maximum limits of bets can be placed as high as the tens of thousands in the VIP roulette games. However, the advice here would be to research and ensure you know exactly what the limits are for each game you would like to play, as then there will be no doubts in your mind and you can place your bets as you wish.

For deposits and withdrawals, William Hill Casino is the same as the rest of the site, as you are able to use the money in your William Hill account to place bets in the casino.

William Hill casino — final thoughts

In conclusion, William Hill Casino is a very good option for customers. The variety of games along with reliable software providers give bettors the best opportunity to find something for themselves. Customers can engage however they like, giving them the choice and freedom to place bets of all shapes and sizes.

The casino is regarded as a better department than their esports markets – we aren’t saying that their esports options are bad (quite the opposite) – it’s just that William Hill Casino is very, very strong and without a doubt, one of the best casinos out of all bookmakers. This is definitely worth checking out if you are wanting to place some wagers on slots or cards.

William Hill Esports

Games available on William Hill esports

William Hill esports covers a wide-variety of games.

Tournaments on offer at William Hill

The bookmaker does tend to  cover the major games and tournaments more frequently, but do sometimes have markets available for the less-popular, niche gaming competitions. This is a big positive in this William Hill review and will bode well with gamers looking for a range of available games to place bets on.

At first, all of the events are listed just by team name, so if you are confused to begin with, do not panic. Fortunately, by selecting to ‘view all today’s matches’, the list of games will then be sorted by competition order, making it much easier and more accessible for customers to locate a specific game.

Does William Hill esports offer great odds?

Now you are aware that William Hill covers a lot of different tournaments and games within the esports industry, which is good to see another bookmaker dedicate time and effort to provide the opportunity for customers.

One downside in this William Hill review would be that the available markets are lacking, more specifically particular events within the games. The only real option of betting on esports before the event is predicting the overall result of the match i.e. who will win. However, this is changed dramatically by the next section in this article.

How about live betting with William Hill esports?

From earlier, the games where before-hand winners were the only market bets could be placed, now is opened up with multiple in-game options available for bettors to place their wagers. As well as the match conclusion markets, there are further available markets on the in-play betting service, meaning that gaming fans are able to use their knowledge to place wagers. For example, during a League of Legends match, bettors are able to bet live on particular events during the game, including ‘first blood’ and ‘first baron’ options.

One downside, however, is that William Hill’s live betting service, in comparison to other sites, does not offer a live streaming service, so fans are unable to watch the live events as they happen. Unfortunately, if bettors do want to watch the action unfold, they will need to find the stream themselves. If you are looking for a live stream, check out our Loot.bet review.

William Hill esports — final though

In comparison to others, William Hill’s esports markets are not as good as those who lead the industry. However, they have committed to offering it to customers and it is likely that they will look to improve the service as the esports industry continues to grow.

Covering major tournaments is good for any bookmaker looking to introduce further competitions, and acts as a good starting block for William Hill. The live betting options also benefit the overall William Hill rating in regard to esports betting, and if you would like to improve your in-game betting skills, William Hill can help you do this.

William Hill Bingo

William Hill Bingo

You’re going to be spoilt for choice at William Hill Bingo. If you’re the kind of player who is always looking for the latest game and most lucrative bonuses, it might be that you’ll find that at William Hill. They have games with 90 balls, 80 balls and 75 balls which can help you out when you’re playing around a busy schedule. With 23 bingo rooms to choose from on the site, the hardest question you’ll have to answer is which one do you like best?

Luckily for those players who like to play lots of bingo games in one go, the entry fees are very small on this site, as little as 0.05 GBP/EUR. But don’t worry, a lot of the time, you don’t have to compromise on the prize pool, which still can go up to 500!

At William Hill Bingo, they also have a number of slot games in their bingo section, which adds a nice touch of variety to the usual offering. Again, the sheer volume of games to choose from can ensure that you have a great time.

Now, onto the bonuses at William Hill Bingo! There are a number of great bonuses but the one that really caught our attention was the chance to win part of a pool of 1 million GBP/EUR! This jackpot is spread out over several weeks:

  • Week 1: 150,000
  • Week 2: 230,000
  • Week 3: 270,000
  • Week 4: 350,000

This is by far the biggest prize pool seen during our reviews of bingo sites. Of course, it can be a little tricky to win big with a pool that is going to attract so many players but as long as you are careful and check that you hit all of the requirements, you could be one of those winners!

At William Hill Bingo, there is a big focus on fun. But there’s also a focus on safety that is important when playing this kind of game. Alongside their amazing industry reputation, William Hill has licenses from the UK Gambling Commission, Malta Gaming Authority and the Gibraltar Government. None of these licenses are easy to come by so you can rest assured that your payment details will be kept safely and securely.

Final thoughts on William Hill

From this William Hill review, not only have we found that it truly is a well-established bookie, but they are also able to move with the times, moving to a digital platform and now introducing their esports betting market. Their wide variety of casino games gives the best chances for customers to have a go at.

It’s positive to see that William Hill has committed to delivering a good selection of esports markets, with the added live streaming service an extra benefit for customers. The question ‘is William Hill legit?’ when it comes to esports can be confidently answered, with a big thumbs up in this review.

As one of the largest bookmakers in the industry, there is no question that William Hill can be reliable and a powerhouse when it comes to betting. If you’re looking to place bets on esports, or take your chances in a casino, then it’s definitely worth checking out William Hill.

William Hill FAQs

🔐 Is William Hill a secure bookmaker?

William Hill is one of the most popular bookmakers in the gambling industry. As one of the oldest operators around - established back in 1934 - there is no doubt that William Hill is a trusted site, highly-regarded as one of the leading bookmakers.

📱 Is there a William Hill betting app?

Operating for almost 90 years, William Hill had many physical stores to grow and become one of the leading bookmakers in the industry. Check out our William Hill reviews to see how well the bookie coped with the digital transition.

⌚ How long does William Hill take to pay out?

Every operator in the gambling industry has different times for withdrawal process times. The industry standard is definitely no longer than a week, with bookmakers looking to pay out withdrawals within three working days. See how William Hill compares in our William Hill reviews.

❓ Can I have multiple William Hill accounts?

Creating a number of accounts with the same bookmaker is almost impossible to do, as they make it difficult to claim multiple bonuses. So, if you’re looking to open multiple accounts with William Hill, it’s fair to conclude that it won’t be an option.

💲 Is there a William Hill withdrawal limit?

Each bookmaker has their own minimum and maximum limits when it comes to withdrawals from the betting account. Head over to our William Hill review to see the operator’s specific limits regarding both deposits and withdrawals.

User Reviews for William Hill

3.6/5 – 5 User Reviews
  1. Good Experience Overall
    Ashley

    I've had a decent experience using the site. It's not the most polished in terms of usability, but it's functional and I can manage my bets without any major issues.

    -
  2. Bingo!
    John

    Have to say, this is a superb bingo element to the site.

    Love it!

    -
  3. Good and bad
    Derek

    Good site and bonus

    Can have a long wait for your withdrawal.
  4. Selections
    Sandie

    Smooth platform to use. Bonuses are available no matter what kind of player you are!

    -
  5. A wide range of games
    Titus

    William hill has many games, so I was spoilt for choice. Anyone can get to navigate the various games.

    -

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William Hill Casino
Favicon
Rating follows
  • One of the UK's most reputable brands
  • Huge range of casino games on offer
  • Welcome bonus could be a little better
William Hill Casino Bonus
-
T&Cs apply, 21+
William Hill Esports
Favicon
Rating follows
  • Major titles covered well
  • Could do better with niche games
  • Smooth and comfortable user experience
William Hill Esports Bonus
-
T&Cs apply, 21+
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Rating follows
  • Choose from 75, 80 or 90-ball games!
  • Daily bonus drop with amazing prizes.
  • New games added all the time.
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T&Cs apply, 18+
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