SugarHouse is an online casino that launched in New Jersey in 2016 as a digital branch of SugarHouse Casino in Pennsylvania. It is owned by the public company Rush Street Interactive (RSI) and is known for its outstanding software.
In this SugarHouse review, we’ll determine whether the site lives up to its reputation or not. We’ll answer the most important questions such as “is SugarHouse legit?” to help you decide if it’s the right operator for you. But first, we’ll talk about the site’s bonus offers to know if it’s even worth all the trouble.
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Bonus offers are what grab potential customers’ attention. Casinos, bookmakers, and other operators often use them to expand their business. You’ll also encounter bonus offers when reading eSports betting reviews because in a world with many choices and short attention spans, being irresistible is key.
At this early point in this SugarHouse review, we think that you, as a consumer, should always ask, “is SugarHouse legit?”, especially now that we’re talking about bonuses.
You can rest assured that all brands assessed by our dedicated editors at Strafe.com are safe and secure. In reading our trusted online gambling reviews, you always gain beneficial insights right at your fingertips.
To start things off, you’ll receive a welcome bonus that will match your first deposit by 100% up to $250 when you first join SugarHouse. This means that if your initial deposit is $100, the operator will match that amount and throw in a free $100 for your happiness’ sake. They won’t go higher than the $250 limit.
Once you’re a SugarHouse player, the online casino has a special, nicely-paying task for you: grow their business. SugarHouse is willing to give you a referral bonus of up to $500 every time you refer a friend.
This referral bonus comes in the form of a virtual scratch card in your account. So, depending on your luck, you can pocket up to $500 just by tagging someone along, which is a clever marketing strategy that adds to SugarHouse’s rating.
In critiquing their site’s design, we find that SugarHouse, for the most part, is better than its New Jersey competitors. Not following the old-fashioned look of other betting sites, SugarHouse takes a more modernistic approach.
You can immediately tell their site is in tune with the trend by looking at the large, clickable images on its homepage. The buttons and dropdown menus, however, along with the thumbnails of the games are what you’d expect from a website 5 to 8 years ago.
But is SugarHouse legit in its site’s functionality? Totally. As is the common practice among online gambling casinos, SugarHouse’s games are proudly displayed on their homepage.
To browse their collection, there’s a navigation bar right above the items where you can filter games according to their types and studios. You can sort them there as well. On the left of the navigation bar is a search box, which is the best option if you know the name you’re looking for.
SugarHouse’s site is more elegant compared to the homepage of other online casinos, which is a competitive edge that contributes handsomely to SugarHouse’s rating. The style is sleek, decisive, and somewhat attuned to the latest trends.
SugarHouse has ample payment methods, which is highly favorable to SugarHouse's rating. With the kind of convenience not present in other operators, you can bring your money in and out of the house and are able to choose from multiple transactions.
SugarHouse deposit methods include:
SugarHouse withdrawal methods include:
Note that checking by mail can take up to 2 weeks to process.
What do people say about SugarHouse’s customer service? Is SugarHouse legit in addressing the issues raised by their players?
This SugarHouse review scoured the internet to gather customer feedback concerning these questions. What we found suggests that customers are generally satisfied with the support they’re getting.
Because SugarHouse’s customer support is active from 10 A.M to 4 A.M. for a total of 18 hours a day, you can’t help but feel that their support team is on a different level.
You can reach SugarHouse through many ways such as:
You can access their live chat on the site’s homepage by clicking the “Help Center” button located on the top menu. If you prefer a more upfront conversation with their support team, SugarHouse’s toll-free number is available during the stated hours.
On the other hand, their email support knows no bounds and is up 24/7, an excellent feat that largely increases SugarHouse’s rating. If you think your issue is a common one, you can go to their extensive FAQ section and figure it out from there.
Finally, we’ll probe the platform’s overall quality and get down to the brass tacks of things. In this section, we’ll settle the main question: is SugarHouse legit? We’ll deal with security and everything related to safety.
After consulting law enforcement agencies in New Jersey and Pennsylvania, we found that the online gambling platform is approved by the law. SugarHouse is licensed by the Pennsylvania Gaming Control Board (PGCB) and has a gaming license from the New Jersey Division of Gaming Enforcement (DGE).
If you’re confused why the site holds several licenses, it’s because SugarHouse’s main branch operates in PA while its online casino is based in New Jersey. RSI, the owner of SugarHouse, partnered with Golden Nugget Casino in Atlantic City to create the SugarHouse online casino back in 2016.
You can rest assured that SugarHouse adheres to industry-standard practices as their games are audited for fair play by Gaming Laboratories International (GLI), a game lab that provides testing and certification services.
As for financials, is SugarHouse legit in its transactions? Yes. The site uses Secure Sockets Layer (SSL) encryption to ensure that all transactions and data that move around their site are highly protected. This assurance adds more points to SugarHouse's rating.
This SugarHouse review wouldn't be complete without discussing SugarHouse’s loyalty program. It’s a system used by many casinos and operators that establishes a lucrative goal at which their customers can direct their aim.
But is SugarHouse legit in how they incentivize their players?
SugarHouse’s iRush Reward (iRR) functions just like most loyalty programs: you collect points by playing games with real money and then you exchange these points for something valuable the platform has in store (often money but not in this casino).
The iRush Reward loyalty program has a total of 11 levels:
The loyalty points, or iRR points, that you earn by playing will determine your loyalty level within 60 days. These points slowly decline 30 days after you get them, meaning you have to keep playing to maintain your position.
So, what valuable things can you exchange these points for? At the lowest levels, you can redeem your points at the Bonus Store for wheel spins and scratch cards.
While most other online casinos allow players to exchange their points for cash, SugarHouse doesn’t. This limit can be deeply disappointing for many players, which calls for minus points in SugarHouse's rating.
The more iRR points you spend on spin and cards, the more prizes you unlock. You can also exchange points for Bingo invites, a game that awards the top four finishers every week with bonus cash prizes.
As you climb the tiers, horizons broaden. Up the ranks, you can earn awards such as overnight accommodations in Philadelphia and VIP lounge access at SugarHouse Casino.
There's also ongoing promotions for existing customers too, including the latest Sugarhouse NCAAM promo.
The $250 welcome bonus doesn’t only apply to SugarHouse casino but to their sportsbook as well. After creating your account, SugarHouse sportsbook will grant you sports betting bonuses to get you riled up.
As we’ve instructed before, you just have to deposit funds once you’ve signed. By logging in, you can use the same welcoming bonus on both casino and sportsbook, depending on what gambling section you prefer.
Now, you have to use this bonus within 30 days otherwise it would expire. To determine whether this bonus is sweet enough for you, we advise that you first compare SugarHouse’s opening incentives to other existing offers, such as theScore promo codes. Doing this will broaden your perspective.
SugarHouse also has Nightly Odds Boosts, leaderboard races, lost bet returns, and no-juice bets on high-profile events like the NBA and NFL playoffs.
SugarHouse sportsbook is packed and being the other SugarHouse’s flagship service, it is available for PC and mobile phone where 80% of its sports betting volume comes from.
There are a lot of sports you can choose from, and the primary ones are:
SugarHouse sportsbook offers competitive odds that can sometimes deviate from the odds offered by other sportsbooks only by a small margin. The site’s software also performs outstandingly when it comes to its sportsbook. As one of the results, the odds are instantaneously updated in real time, which is crucial as you place wagers throughout the game.
By default, SugarHouse sportsbook uses American odds. If you want to change it to decimal or fractional format, just click the obvious “Odds Format” dropdown menu at the bottom of the page.
You should know that even though SugarHouse sportsbook runs well, there are other bookmakers out there that concentrate purely on sports betting. This new generation of sports betting sites often have more ruthless softwares that enable them to update odds at a micro level.
SugarHouse sportsbook allows their players to watch some games they’re betting on as the events unfold. When it first launched in 2019, the site made a deal with IMG Arena, which gave it permission to cover live tennis matches.
Contrary to many online casinos that dabble with sports betting, SugarHouse is almost the other way around: a sports betting site that dabbles with casinos. This is how adept the SugarHouse sportsbook is when it comes to placing wagers.
The sportsbook’s popular live betting choices are mainly:
Aside from tennis, you can now watch the livestream of some of their sports like table tennis and Korean baseball. While the sportsbook’s streaming isn’t as ideal as what you’d encounter in reading 888 reviews, the site is open for upgrades and is always looking to make more deals.
As you’re watching, there is a live scrolling news feed available on your screen. Here you can see the highlights of other sports and games like massive wins by bettors and jackpots by casino players.
SugarHouse sportsbook is a great betting platform that has admirable design and functionality. They offer various sports and decent odds which prove that they do live up to their reputation.
This SugarHouse review approves of SugarHouse sportsbook, although this approval is more directed to their sportsbook app than the site. As we’ve mentioned, the sportsbook app accounts for 80% of the volume, meaning many people prefer it over the website.
While still undoubtedly behind the leading sports betting sites and not having the same prestige like the one bragged on Unibet reviews, SugarHouse sportsbook is a perfectly reasonable choice to bet on your favorite sports.
If you’re a SugarHouse online casino player, it would definitely be more convenient for you to just stick with their sportsbook. Using two services in one account, you won’t have to switch from time to time whenever you feel like playing a different betting platform.
SugarHouse online casino gives out daily, weekly, and monthly promotions that remain up and active throughout the year. This effective reward system improves SugarHouse’s rating as it stirs excitement among SugarHouse players.
For example, in February 2020 they had the promotion “Leap into Rewards” which was available every Tuesday from 4 P.M to 7 P.M. This promotion had a price range of between 40,000 points to 140,000 points.
To give a more recent example, SugarHouse casino also has the “Set Sail into Winning” promotion which runs every Friday from 7 P.M. to 10 P.M. Whoever wins this promotion receives up to $1,000 to be played at the casino.
SugarHouse is powered by Rush Street Interactive, its owner and proprietary in-house software provider. Currently, the company is live in 11 markets such as New York, Colorado, and Michigan to name a few.
Is SugarHouse legit in its software? We turned to the customers and checked out RSI to see just how SugarHouse online casino performs.
Right off the bat, the consensus is clear: SugarHouse’s games run smoothly and efficiently, which means a wholly enjoyable experience for all SugarHouse players.
Additionally, SugarHouse customers are praising the responsiveness of the site’s games. Some even go as far as to call their software “sophisticated.” With all these positive remarks, we gathered data concerning RSI and discovered that they were recognized as the following:
These recognitions significantly boost SugarHouse's rating. To make the site even more trustworthy, they have other notable software providers developed games in SugarHouse such as:
The number of games at SugarHouse would leave casino fans nodding in agreement. The site offers more than 100 slots, some table games, bingo games, and video poker games, most are rendered in 3D which this SugarHouse review finds innovative.
Another thing that SugarHouse does differently is the design of their games. Since they’re always updating them, SugarHouse creates new ways to build an extra layer of fun.
By adding fresh aspects to their games such as bonus features, jackpot features, multiple reels, and different pay lines, SugarHouse reinvents their items to keep customers always playing and anticipating.
Some of the most famous games in SugarHouse include:
Since we’re talking about game portfolios, we’d like to let you in on the growing industry of eSports betting. If you’re interested in betting on highly competitive video game events, you might want to take a look at our eSports content.
There you’ll find eSports-related articles that discuss the current eSports scene in hopes of finding bonuses and advantages. We also ask questions like: is Unikrn legit? - then we identify pros and cons of other industry-leading eSports gambling sites.
If you’re still asking, “is SugarHouse legit?” then their live casino should clear all your residual doubt. SugarHouse currently offers the following live casino games:
Once you finally see on your screen a staff member dealing cards directly from the Golden Nugget Hotel and Casino in Atlantic City, you’d probably come to believe that SugarHouse means business.
The only downside here is that players would have to wait for some time before they can take a seat at the table. This doesn’t negatively affect SugarHouse's rating, though, because it’s a problem that also exists in other operators.
This SugarHouse review has found that the limitations imposed on SugarHouse games are pretty lenient.
For instance, you can set your table limit when you enter an exclusive multi-bet blackjack lobby with optional sides. The standard casino rules remain the same, but the side bets add to the game’s dynamics and include a chance for a big payout.
The table limit ranges from the micro limit (10 cents to $10) to high roller ($100 to $1,000). Other than this, the online casino doesn’t openly state the maximum and minimum limits of their other games.
Is SugarHouse legit in its sports betting domain? Whether you’ve just learned about online casinos or have been winning and losing for years, SugarHouse is a decent online casino where you can find many ways to entertain yourself and dare to earn some profit.
SugarHouse Casino is backed by well-respected softwares, ensuring that the games are highly responsive, efficient, and functional. The online gambling house contains a large array of games to choose from, meaning it doesn’t lag behind other online casino giants in NJ and PA.
SugarHouse is a safe online gambling platform licensed and regulated by the New Jersey Division of Gaming Enforcement (DGE). Its main branch, located in Philadelphia, is approved by the Pennsylvania Gaming Control Board (PGCB).
Their site is user-friendly and simple to use while their customer service has been pleasing players for years. They have an average loyalty program that doesn’t really draw much attention, although the freedom they give you in payment methods is certainly commendable.
Just to briefly mention their app, the SugarHouse Casino & Sportsbook New Jersey is available on Android. It has over 1,000 downloads and is updated regularly. Apple devices only have the SugarHouse Sportsbook which is, frankly, frowned upon by many.
In examining the casino app, this SugarHouse review was impressed by its smooth design. The app’s rating is 4.2, which is a positive indication that tells a lot about its performance. We also noticed their support team’s quick response to those who were complaining about issues.
SugarHouse online casino is licensed by the New Jersey Division of Gaming Enforcement (DGE) while its main branch in Philadelphia is regulated by the Pennsylvania Gaming Control Board (PGCB). Their games are audited for fair play by Gaming Laboratories International (GLI).
As long as you’re aged 21 or over and are physically located within New Jersey state lines, you can use SugarHouse online casino’s services. On the other hand, you can bet with SugarHouse sportsbook in both New Jersey and Pennsylvania.
SugarHouse’s games and sites are powered by its proprietary in-house software provider, Rush Street Interactive. Other famous developers who built their games include NetEnt and IGT. Their live dealer games are backed by Evolution.
SugarHouse Casino & Sportsbook New Jersey is available on Android. It has over 1,000 downloads and was updated recently. Apple devices can only download PlaySugarHouse Sportsbook, although it has bad ratings and reviews.
SugarHouse doesn’t charge extra fees across all of its deposit and withdrawal methods. Keep in mind, though, that third parties involved with the transaction might.
Players must be 21 years of age or older or reach the minimum age for gambling in their respective state and located in jurisdictions where online gambling is legal. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) the Council on Compulsive Gambling of New Jersey at 1-800-Gambler or www.800gambler.org; or (b) Gamblers Anonymous at 855-2-CALL-GA or www.gamblersanonymous.org.
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