Bonus offer - Deposit matches for the casino and sportsbook
Because Shangri La Live is both a casino and a sportsbook, the operator provides two distinct welcome bonuses.
- For the casino – 100% up to €300 + 20 free spins
- For the sportsbook – 100% up to €50 on multiples
If you'd rather visit the casino instead of the sportsbook or vice versa, you have a bonus offer waiting for you. The best part is that this operator provides relatively low wagering requirements. You need to wager the casino bonus 25x and the sportsbook offer 8x.
There are several other terms and conditions, like the minimum deposit and the qualifying odds for the sports betting offer. Everything is pretty transparent at this casino; you'll find the terms written clearly under the relevant offer.
Usability, look & feel – Sophisticated yet easy to navigate
Shangri La is an online casino you can breeze through even as a newbie. That's just how easy it is. For starters, the classy design draws you in, and the layout is clean and simple. Several functionalities enable you to filter games or events, and it's all very intuitive, from the homepage down to the withdrawal processing.
During our Shangri La review, the site pages would load really quickly, and transactions were just as smooth. The site feels very modern, even though it's not technically a new casino. This shows they put in the effort to stay consistent with the trend and give players the kind of experiences they want.
App/Mobile site – A mobile operator in every sense
Players who enjoy betting on their phones and tablets can do so conveniently at Shangri La. Besides being playable on desktops, Shangri La has a mobile site and an Android mobile app.
This casino and sportsbook platform offers the full site offerings on mobile as on desktops. However, you'll find customized functionality to fit compact screen displays. The app is even more convenient, allowing you to play on the go.
Since the app is only designed for Androids, other OS devices have to access Shangri La via the mobile site. But this isn't a drawback since the mobile site is highly optimized for mobile play
Payments – Fiat and crypto payment channels
This operator provides a great many payment methods for players. You'll find the list of options at the site's footer, but there's a dedicated payment section in the help center as well. Players can use several popular banking methods, including card solutions like Visa and MasterCard. Several e-wallets are available to use, as well as instant bank transfers.
Cryptocurrencies are also a popular way to pay at online casinos. Shangri La accepts all the popular ones – BTC, ETH, LTC, XRP, and USDT. The minimum deposit is €10, while the max limit goes up to €100,000 per transaction. On the other hand, the withdrawal limit is €10,000 per day. This operator boasts of being a fast payout site, and this is because the casino approves all withdrawals within 24 hours. Beware that the processing time for your payment provider will also affect the time it takes to receive your payout.
Customer service – Round the clock and reliable
There are two main customer service channels here – email and live chat. Both are open 24/7 and are free to use in contacting the site. Live chat is the most convenient way to reach Shangri La, not just because it enables real-time support but because the casino representatives are friendly and very helpful. We've received timely and efficient replies while assessing this aspect of the site.
Email (support@shangrilalive.com) is also reliable, albeit a little less speedy. There's no FAQ page, but you'll find valuable insights under the help page.
License & security – Is Shangri La safe?
This operator has a Curacao license and performs activities in line with international gambling standards. The site is also secured with encryption technology that prevents third-party access to information sent on the site. So it's as safe as any other.
Maybe even more so considering its background. This site is a part of the larger Shangri La group of land-based casinos spread across Asia and the Middle East. So it's got a good reputation too.
Rewards and loyalty program – Existing player promos and a VIP club
A generous welcome bonus makes a great casino, but when there are impressive promos for existing customers, then you have an excellent casino on your hands. Shangri La offers several promotions for casino players and sports bettors. Some of them are:
- 10% Weekly Casino Cashback
- 10% Weekly Casino Bonus
- 10% Weekly Sports Bonus
- 75% Crazy Monday Casino Bonus
- Acca Boost
The Shangri La Club is this operator's exclusive VIP club that's strictly by invitation. High rollers have a better chance of getting into the program, and the benefits range from tailored bonuses, VIP tournaments, faster payouts, and dedicated VIP managers, among others.
Shangri La Sports Betting
Betting markets – All the popular sports betting options
There are over 20,000 monthly events across 50+ sports in this sportsbook, and multiple betting markets are available for each one. Whether you’re betting on football, basketball, hockey, or tennis, you’ll find standard markets like 1x2, Over/Under, and various handicap and prop betting options.
Whether playing on PC or mobile, you get as many markets and sports options. You can use the Bet Builder feature to build a bet from various markets within the same event.
Odds – Good prices on popular sports
The Shangri La sportsbook uses the decimal odds format, and they’ve got pretty good prices compared to the competition. Their football odds are the best, which is great news, considering this is the most popular sport in the world.
Live betting and streaming – 25K monthly live events
Live-betting coverage is just as extensive as pre-game betting at this sportsbook. Shangri La offers about 25,000 live events monthly across the range of sports featured on the site. With live betting, you have more chances to find value bets, and it increases your chances of winning. Where many sports betting sites will not allow the cash-out feature in play, this one does.
Limits – Flexible cap on bets
Luckily Shangri La is a flexible betting site, so the operator won’t impose limits on your account as long as you play responsibly. The sportsbook is great for both low and high rollers, so you can always maximize your bets according to your bankroll capacity.
Product summary & conclusion – Great for popular sports and markets
The sportsbook has all the most popular sports and standard betting options. There are decent prices, too, and with the massive live betting coverage, there’s a good chance to fish out the most profitable odds. Although there’s only one odds format, that’s easy to overlook when considering everything else on the table. It’s up there among the
best betting sites.
Conclusion – A good blend of gaming experiences
This operator is a jack of all trades as it covers casino games, sports, and some e-sports and virtuals too. Where online gaming is concerned, this is a good thing because players can get all their gaming entertainment at a single destination.
There’s great quality across bonuses, payments, and mobile compatibility, and the site is legit, with a land-based background that goes back 30 years. Not many operators can boast of all these, so Shangri La Live is a site you’ll definitely want to try.
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