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Pokerstars Reviews & Ratings for September 2024 - Is it legit and safe to play?

Shoot for the stars: Read our Pokerstars verdict for sports, casino & poker

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User Reviews 6

Welcome to our PokerStars reviews! Being a relatively new sector, the eSports betting scene is currently witnessing a lot of development and innovations. A pertinent change witnessed in the industry is the influx of new betting sites.

PokerStars is an example of these new bookmakers. The bookmaker comes with different offerings, such as huge winnings, fast payouts, and all other enticing benefits. Despite all of these promised offerings, the question on the mind of many punters is, “Is PokerStars legit?” We will discuss the operator in this article while answering the question.

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PokerStars Pros & Cons
  • A large variety of games to choose from
  • Fast deposits and pay outs
  • Licensed and regulated by UKGC
  • There is no live chat feature for customer support
Payment Methods
PayPal
Skrill
Neteller
+
License
MGA - Malta Gaming Authority
Award
EGR - Poker operator (2023)
Withdrawal
1 – 5 Days
Company
REEL Europe Ltd
Founded
2012
Website
pokerstars.eu
Available Languages
EN
ES
+
Customer Support
Email Support
Verified by
IBIA (International Betting Integrity Association)
Software Providers
1x2Gaming
2BY2 Gaming
Big Time Gaming
+
Number of Slots
4708
Overall Rating
  • Bonus Offers & Free Bets
    3.5/5
  • Usability, Look & Feel
    3.6/5
  • Mobile App
    3.6/5
  • Payment Methods
    3.5/5
  • Customer Service
    3.3/5
  • Licence & Security
    3.6/5
  • Rewards & Loyalty Program
    3.3/5
Gordon Deker
27/05/2023
great for sports
"the sports selection that they have is great. A lot of different sports, main ones as well as the smaller and less well known ones"
Hayley Marks
23/05/2023
the bonuses are not good
"good games for sure"
User Rating
4.2/5
6 User Reviews
5 Stars
33.3%
4 Stars
50.0%
3 Stars
16.7%
2 Stars
0.0%
1 Star
0.0%
Last Updated on 02/09/2024
Fact checked by: James Leeland

Bonuses

When it comes to gambling of any form, one of the most important things that affects your level of success as a punter is the bonuses and promotions made available. Bonuses have a way of increasing your bankroll and increasing your chances of winning. Thus, it is very important to consider the bonus and promotions offered by an eSports betting site.

eSports betting sites offer different types of bonuses and promotions. These bonuses have different wagering conditions, terms, and withdrawal policies. However, the most popular and common type of bonus that most eSports betting sites offer their punter is the welcome bonus.

Welcome bonuses are designed to ‘welcome’ punters when they sign up to a new eSports betting site. This bonus comes into effect after the new signee must have created an account or made their first deposit.

Either way, the bonus is usually in percentages (of the initial deposit) or a fixed amount. These bonuses help punters get started on their eSports betting journey with the new betting site.

It is important to state that many of these welcome bonuses come with wagering conditions. Wagering conditions are some set of terms that must be fulfilled before the punter can lay claim and withdraw to the winnings made with these bonuses. The wagering conditions differ from one bookmaker to another.

While some conditions are really stringent and a bit hard to fulfill, others are really easy. Regardless, you must fulfill the wagering conditions of the bonuses if you are to withdraw the winnings made with it.

Pokerstars Dual Bonus Offer for the UK

First off, new account registration from the UK will receive 100 free spins to use on selected games found in the terms and conditions of the deal. These carry no wagering requirement but must be used within 72 hours of receiving them.

UK players, 18 years and older can also claim a 100% deposit match up to £200 when using the code: FIRST200. Simply place a £20 or more deposit with a Visa or Mastercard to receive the promotion. The bonus is unlocked by accumulating 5 redemption points for each £1 of the bonus. The deal expires within 7 days. Terms and conditions apply.

User Experience

  • The website is easy to navigate.
  • It uses a guide to explain the betting process.
  • Sections and pages are easily indicated.

With the digitalization of eSports betting, punters around the world have been able to access their favorite games and bookmakers through websites and applications. Almost all eSports bookmakers now have mobile applications through which punters can access their favorite games and wager on them. The bookmakers without mobile applications rely on their websites to allow punter access to their offerings.

While the use of these mobile platforms is innovative and trendy, it would remain unbeneficial to punters if they find it difficult to navigate and use the platform. This is why it is important to consider the user experience and its user-friendliness of the platform. The better the user experience, the easier it is for punters to use the platform. We understand how important a clear layout is, check out the Borgata reviews for even more info!

The design of the PokerStars website makes it very easy for punters to use. It opens with a well-lit background, featuring a backdrop of a floodlight-lit football pitch. Each section and page on the website is well-indicated and easily accessible. Regardless of the age and exposure of the punter, you will find it very easy to navigate the website.

What’s more, there is a guide on the website that directs you on the use of the website and how to place your bets.

Available Payment Methods

  • Provides a fast deposit and payout process
  • Accepts MasterCard and Maestro
  • You can also use e-wallets options and bank transfers.
  • There is a deposit limit feature

As we have pointed out earlier, betting is as much of a business and it is a form of entertainment. So as expected, you will need to send money to your betting account and withdraw money from it. To enable the efficient transfer of funds from the two ends, you need fast and reliable payment options.

eSports betting sites, over the years, have adopted a lot of payment methods for their financial transactions. This is one of the developments and innovations that have come to stay in the eSports betting scene. Apart from the days of bank transfer, there are now numerous payment channels through which punters can make deposits to the betting site and withdraw their winnings from the site.

The most popular of these payment options include credit and debit cards (depending on the location), bank and wire transfers, e-wallets such as Neteller, Skrill, and Revolut, and many more. Each of these payment options has its advantages and disadvantages. The ideal eSports bookmaker would offer as many payment options as possible. This will ensure that punters can make deposits and withdrawal easily regardless of their location and preferred options.

With PokerStars, you get to enjoy almost all the available payment options. You can use credit cards such as MasterCard and Visa. You can also use e-wallets options such as Skrill, Neteller, PayPal, Maestro, PaySafeCard, and many more. There is also a bank transfer option available on the eSports betting site.

PokerStars handles all your withdrawal and deposit transactions as fast and possible with little or no delay. In case of any delay, you can reach out to the customer support service to help out.

What’s more, PokerStars allows you to set a deposit limit. This feature is a way of helping gamblers control the amount of money they spend on their gambling activities. Once the limit for a month is reached, you will not be able to deposit any funds into your PokerStars account until the next month.

Customer Service

  • Customer service is always available.
  • It uses a useful FAQs section on its website.
  • Allows email and phone support.
  • Doesn’t allow a live chat feature.

Regardless of how you see it, betting is as much of a business as it is a form of entertainment. This fact becomes even more relevant when you realize that eSports betting sites are into the business of pleasing punters and offering them an impressive gambling experience.

Therefore, eSports bookmakers must treat their offerings as a business. One of the ways of doing this is to provide an efficient and responsive customer support service.

In the competitive nature of the eSports betting industry, one of the ways eSports betting sites are optimizing their offerings to punters is through a responsive and efficient customer support service.

The need for a responsive customer support service is very obvious.

You may run into some difficulties while accessing the eSports bookmaker’s services and offerings. And because these offerings are offered online, you need a system that allows you to make these difficulties known online.

eSports betting sites have adopted different channels for their customer support service. The most popular of these channels is the email and telephone number. You can reach almost all eSports bookmakers through an email address dedicated to receiving complaints and inquiries from punters.

It usually takes between a few hours and a few days to get a response when you make your complaint through emails. Again, the rate of response depends on the eSports bookmaker.

Many eSports bookmakers also provide a phone number for punters to make their cases through a phone call. This channel is usually faster and more efficient (depends on the bookmaker). However, many punters have complained about the failure of customer support agents to pick calls made to the phone numbers provided.

Another popular channel for reaching the customer support service of any eSports bookmaker is through its social media accounts. With the important role played by social media platforms in communications nowadays, it is not surprising that many eSports betting sites allow you to reach them through their social media handles.

Popular social media platforms where you can reach eSports bookmakers include Facebook, Twitter, Instagram, YouTube, and many more.

In this area, PokerStars performs excellently well by providing numerous channels for punters to reach its customer support agents. These channels include emails, support forms, and many more. The impressive feature is that these channels are available 24/7 and elicit fast, useful, and reliable responses every time you make an inquiry or complaint.

However, the eSports bookmaker doesn’t offer a live chat feature which is also very fast and reliable. One would expect that a bookmaker like PokerStars that prides itself on its innovative features would provide this type of customer support feature. If you're looking for a bookmaker with more customer service options, check out our Caesars Casino reviews!

Security and Licensing

  • Licensed and regulated by the UKGC.
  • Protected punters’ funds through the alliance with Rational Group.
  • Uses latest security protocols for its websites.

Some of the major questions that punters around the world have about this eSports bookmaker is “Is PokerStars safe?” and “Is PokerStars legit?” These questions show that there is an increase in the awareness of the importance of regulation and security provided by eSports bookmakers.

Because most eSports bookmakers operate online with scanty physical offices, it is important to ensure that their operations are not to the detriment of punters. This is the reason why we need regulations in the eSports betting scene.

It is important to state here that there is a clear distinction between security and regulation when it comes to eSports betting sites.

Regulation of eSports betting sites means that the bookmaker is registered with a regulatory body that scrutinizes its operations and ensures that there is no foul play involved.

There are different regulatory bodies in the eSports betting industry. They include the United Kingdom Gambling Commission, Curacao, Malta Gambling Commission, and many others. Of these bodies, the United Kingdom Gambling Commission (UKGC) is the best. Any bookmaker regulated by this commission is safe and legit.

The security of eSports betting sites usually revolves around the availability of secure protocols and mechanisms aimed at ensuring that the eSports betting site is safe from hackers and other cybercriminals.

eSports betting sites usually hold the details of punters, including their personal information, financial details, and many more. As a result, an ideal eSports betting site must take proactive steps to protect these details from third parties and cybercriminals.

PokerStars, being a modern-day bookmaker, utilizes technology to its advantage when it comes to providing security for its website. The bookmaker uses the latest security apparatus to secure its website from cyberattacks.

It also protects the funds of punters through its alliance with Rational Group, a company that provides special trusts in equal amounts with the liabilities owed to the customers.

With regards to regulation, PokerStars is regulated by one of the best regulatory bodies in the world, the United Kingdom Gambling Commission. With the UKGC regulation, it is clear that PokerStars are safe for punters around the world. And that’s what we like to hear!

Pokerstars Sports Betting

Betting Markets

It might surprise you to learn that sports betting is available at Pokerstars. After all, it's not exactly in the name. However, they do have an excellent offering when it comes to sports too. There are around 24 different sports to bet on, which is quite exciting from a provider that specializes in other types of betting. Some sports include:

  • Football
  • Basketball
  • Baseball
  • Ice hockey
  • Pesapello
  • Volleyball

Betting Odds

The odds at Pokerstars seem quite reasonable but by far the most exciting thing is the availability of odds boosts. On their site, they make no effort at all to hide which matches have boosted odds. In fact, there is a banner right at the top of the page that scrolls through the various offers each day.

The odds are displayed fractionally, decimally or in the American format so there's plenty of variety depending on your preference.

They also make it clear as soon as you select your match what the odds will be for a win, draw and loss so there are no hidden surprises.

Limits

Pokerstars are one of the biggest names in the world of online betting. It therefore goes without saying that they are serious when it comes to setting limits. They have an extensive page of advice about responsible betting with a number of options catered to different tastes. Some options are:

  • Setting daily play time limits on your account.
  • Registering with Gamstop
  • Setting deposit limits (they have a how to section here if you need help)
  • Restrict what games can be displayed

When it comes to those players looking to place bigger bets, have no fear. The maximum bet will depend on which sport and which match you choose. Simply click the "max" button on your bet slip to find out what the maximum is.

Conclusion

To us at Strafe.com, the most exciting thing about Pokerstars is how committed to fun they are. This is the most important part of betting really. They have a wide range of sports to choose from and lots of offers for if you're looking to try your luck with a new sport. Their site is inviting and fun to explore. We'd happily give Pokerstars the thumbs up!

Pokerstars Casino

Software

Pokerstars is one of the most famous online casino in many countries. It goes without saying what we were looking for something pretty special here to see what made it stand out and it's safe to say that we found it! They employ a number of software providers to keep their site up to date with the most fun games:

  • Net Entertainment
  • NYX
  • Microgaming
  • Play Tech
  • Leander

Games

As those of us who are familiar with online casinos will know, the amount of choice is often extremely overwhelming. At Pokerstars, the same is true with thousands of slot games and table games ready to play. However, they have several features that will help you to narrow it down. For example, there is a daily featured game. The featured game seems to be one that is currently popular, with a good chance of winning.

They also break down the vast amount of games into categories that include those exclusive to Pokerstars and brand new games. It seems like you will literally never run out of games to play!

Live Casino

We were expecting an excellent live casino from Pokerstars considering their reputation and we were not disappointed. Not only to they have the bread and butter of live casinos (blackjack, roulette and baccarat), but they also have some exciting less common options such as Monopoly, Football Studio and Super Sic Bo.

When playing these games, you'll also be taken to a lobby with the option to communicate with your fellow players as well as the dealer through a live chat option.

Limits

At Pokerstars, the limits can be set on individual games instead of just on your entire account. This means that if blackjack has stopped being as fun, but you fancy trying your hand at a little roulette, you can!

One slightly frustrating part here is that the deposit limits are no longer displayed. However, if you try to deposit an amount that exceeds Pokerstar's limit, they will instantly send you a message about it. This may feel a bit like stabbing in the dark for those who prefer big bets, but Pokerstars are on it when it comes to resolving the issue quickly.

Conclusion

Overall, as we expected, the Pokerstars casino impressed us. The number of games, the variety of providers, the helpful categories, they've got it all. We would have liked to see information about limits being more readily available but in the grand scheme of things, this isn't such a problem. Happy betting!

Pokerstars Esports
Pokerstars Poker

PokerStars boasts top software and great options

Pokerstars software is so good to look at and works the way you want it to. Ain't that all that matters in the end? The PokerStars interface is also very user-friendly, and there are apps available for iOS and Android  if you want to take your game with you everywhere you go.

Play mobile with the best and most popular Poker operator available.

 

Get ready to play your stake, your way.

When it comes to the games available on PokerStars, you'll not only be able to play your favorite game but also at a stake that fits your budget. The most popular poker games at PokerStars include NLH (no limits hold'em) and PLO (Pot-limit Omaha), with 6+hold'em or Short Deck Hold'em speedily gaining popularity as well. Apart from these top options, PokerStars also hosts the now highly-popular Zoom Poker for players that need an extra adrenaline rush.

Other games you can look out for are Seven Card Stud, Limit Hold'em, and even some mixes of different poker games. If you're looking for game variety, look no further.

 

The best tournament schedule you'll be able to find

When it comes to tournaments, PokerStars is the place to be. PokerStars hosts the famous and wildly popular World Championship of Online Poker or WCOOP, the Spring Championship of Online Poker or SCOOP, and the Micro Millions tournament each year. Apart from that, it also has a filled-to-the-brim weekly tournament schedule.

No matter your buying level or favorite type of poker, PokerStars offers a tournament that fits your wallet and taste. Check out the weekly tournament schedule that hosts games on the Saturday Lineup and the Sunday Majors (every Saturday and Sunday, weekly)

The sky's the limit with PokerStars

With so many different tournaments and games available, it's almost impossible to establish a singular or even only a few main limits for this poker superstar. However, PokerStars definitely wouldn't have been so popular if there were any issues with limits.

It's adored by newcomers and High Rollers alike.

Get into the Pokerstars groove

This poker operator boasts everything you want to hear from a top poker platform, including a sterling reputation, great game options, and the best tournament schedule you'll find on any poker site.

Take your Pokerstars with you by downloading the app and playing a variety of games that are accessible no matter what your budget.

Overall Conclusion

What is PokerStars?

Pokerstars is a relatively new bookmaker making its entry into the eSports betting scene. Launched in 2016 as one of its new sportsbook offerings, PokerStars comes with innovative and special offerings for punters that set it aside from its competitors.

Having made waves in the poker betting scene for years, PokerStars aims to provide the same quality gambling experience for eSports punters through PokerStars. Some of the things you will enjoy with this eSports bookmaker are an impressive array of eSports titles, betting promos and bonuses, and many more.

While PokerStars is a newcomer in the eSports betting world, punters can come to expect an awesome and impressive gambling experience from the bookmaker, as you will find out in this review of PokerStars.

The review of PokerStars eSports betting answers the question “Is PokerStars legit?” Starting with the game's array of the eSports betting site, the review shows that PokerStars offers numerous eSports titles, numbering up to 25. PokerStars also allows you to deposit and withdraw funds easily by providing multiple payment and withdrawal options. Part of these options includes internet banking systems, credit and debit cards, and many more. There are also other enticing features such as live streaming or in-play service, among others.

Having provided an overview of the eSports bookmaker and its offerings, we are going to take a deep dive into these offerings, explaining how they work and how you can enjoy them as an eSports punter. To do this, we will examine and review seven different features and offerings provided by PokerStars.

There are many eSports betting sites in the industry today. The difference between these eSports betting sites resides within the offerings and experiences they provide punters. While some of these eSports bookmakers have spent quite some time in the industry, mastering the workings of the industry, newcomers are trying to find their feet in the eSports betting scene.

An example of these newcomers is PokerStars. PokerStars is a relatively new eSports betting site breaking into the eSports betting world. As a result, most of its offerings are innovative and appealing to many punters. This article reviews many of their offerings and concludes that the eSports betting site is one of the best around. While it is a new bookmaker, its offering is up to standard with the industry’s requirements and would compete favorably against many eSports bookmakers in the industry.

It is important to state that the bookmaker offers other types of betting apart from eSports betting. There is poker betting, a sportsbook, and many others.

For more of the best sites for online betting, check out the DraftKings reviews too - you won't regret it, we promise!

Pokerstars FAQ

🔓Is PokerStars legit?

PokerStars is one of the safest and regulated eSports betting sites in the world. The eSports bookmaker is regulated by the United Kingdom Gambling Commission (UKGC). There is also security for your funds with the special trust provided by Rational Group.

💰Do PokerStars offer bonuses and promotions?

With PokerStars, new signees get to enjoy two free bets when they make their first deposit. These free bets are worth 10 Euros each and punters must deposit a minimum of 20 Euros to qualify for this bonus. There are also other promotions and bonuses for long-standing members. The bookmaker also promises to keep updating and adding more bonuses for its members in the coming days.

📱Does PokerStars support live streaming?

While the bookmaker prides itself as one of the innovative options in the eSports betting scene, it doesn’t offer live streaming features. This is rather unfortunate as live streaming is important for live betting, a form of eSports betting supported by PokerStars.

User Reviews for Pokerstars

4.17/5 – 6 User Reviews
  1. Great site
    Eddie

    The review is so easy to read and I love the page layout. Best Pokerstars review

    None
  2. it's really good for poker
    Andrew Laird

    the poker games here are excellent! very exciting, very fair as well. I've won some pretty good amounts!

    nothing, can't complain
  3. good amount of games
    V. Ganesh

    the casino and the poker games are very good, there are a LOT to choose from! They are all very exciting as well and there are low stakes to use too so you're not spending a lot of money

    i"d really like to see more payment methods. There really aren't enough here and they are very slow
  4. not bad at all!
    Eryn

    very fun and exciting. There are lots to do and it all works the way it is supposed to

    slow to pay in and out
  5. the bonuses are not good
    Hayley Marks

    good games for sure

    the bonuses are very poor. The welcome bonus is ok, but not great, and nothing else is any good
  6. great for sports
    Gordon Deker

    the sports selection that they have is great. A lot of different sports, main ones as well as the smaller and less well known ones

    the site layout isn't great. It's very confusing to find the sports you and games you want to place your bet on

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Pokerstars Sports
Favicon
Rating follows
  • Wide variety of sports to bet on.
  • Odds boost on lots of matches.
  • Competitive odds.
Pokerstars Sports Bonus
-
T&Cs apply, 21+
Pokerstars Casino
Favicon
Rating follows
  • Thousands of games to choose from.
  • Daily featured game.
  • Up to $1,000,000 in prizes to be won.
Pokerstars Casino Bonus
-
T&Cs apply, 21+
Pokerstars
Favicon
Rating follows
  • Impressive tournament schedule
  • Lucrative loyalty program
  • Fantastic selection of poker variations
Pokerstars Bonus
-
T&Cs apply, 18+
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