Playstar Reviews & Ratings for September 2024 - Is it legit and safe to play?

We started off this review by signing up to PlayStar and picking up the welcome offer. This was a great deal that matched our first deposit by 100% up to $1,000. It’s one of the largest casino bonuses that you’re going to find, but we’ll need to take a closer look at the small print before we figure out its true value.

So, the bonus you get comes in the form of site credit rather than withdrawable cash. This means that you have to wager your credit at least 30 times before you are allowed to make a withdrawal. It might sound tough, but these wagering requirements are actually on the less severe side compared to some other casino bonuses that we’ve seen. We should also mention the fact that you get a good 30 days to clear your bonus which should be enough time for most people.

All of this sounds good, so you’re probably wondering how you actually get this deal. Obviously, you’ll have to sign up to PlayStar for the first time, and then you will have to make a qualifying deposit. This means putting down at least $20 and you’ll also have to select the welcome bonus from the dropdown menu while doing this. Once this is done, you should find the promo credit has been added to your account. Easy!

The PlayStar site is easy to use, looks great and feels reassuringly professional. You’re welcomed into the action by some kind of concierge character, and from there, it is all very easy to navigate around. This means that you can simply browse through all of the casino games that are organized according to genre and you can use the search tool to hunt down a particular game.

Signing up to PlayStar is also very easy. We managed to get playing relatively swiftly although you should know that there is a verification procedure to get through. This requires you to send in a scan of something like a driver’s license, a utility bill, a bank card and you’ll also have to provide your social security number. To be fair, all of this is there for your security, so we can’t begrudge PlayStar for that.

From here, you’ll find all of the relevant tabs for doing things like visiting the cashier, contacting live support and so on. The only thing that we found a bit odd was the fact that the PlayStar app isn’t yet ready. While there’s a link for the PlayStar mobile app on the site, it is still unavailable. Thankfully, we found it simple to navigate around PlayStar from the browser of a smartphone, so this wasn’t too much of a problem.

PlayStar is a real money gambling site which means that you’ll have to make a real money deposit to play here. Thankfully, you’ll get a familiar choice of payment methods by which you can add money to your account. Most people will probably choose one of the accepted debit or credit cards, but there is also the option to make free and instant deposits with Play+, VIP Preferred or you can deposit at the casino cage at the Oceans Casino Resort.

You’ll find that PlayStar prefers to pay you your winnings back to the same payment method used to make your deposits. The only issue here is that you can’t make withdrawals back to a card. In which case, you’ll have to withdraw either at the casino cage, or via VIP Preferred or Play+. There aren’t any fees for making withdrawals, and after the initial 24-hour clearing period, the money should reach you in just a few working days.

The live chat service is one of the best ways that you can get your questions resolved at PlayStar. This is available on the website from 9am until 1.30am Eastern Time and it’s staffed by the knowledgeable and responsive PlayStar customer care team. You also have the option of making a telephone call to the PlayStar customer support team on the same hours.

But what happens if your query falls outside of these times? Well, there is the option to send an email to the dedicated customer support email address listed in the contact us section.

However, we’d probably recommend visiting the FAQ section first. We found that this offered us a treasure trove of useful answers regarding all of the most common questions. For example, you could find answers about what to do if your geolocation software wasn’t working, if you failed your password attempt too many times and why your withdrawals weren’t going through. All of which should give you a stress-free time when playing at PlayStar.

PlayStar is a legit and safe online casino site. You can see evidence of this in the fact that the brand has got that all-important licensing and regulation from the New Jersey Division of Gaming Enforcement. Such licensing is essential for PlayStar to legally operate in the Garden State and it can only be gained by those operators who have been able to prove that they can host a safe and secure online gambling service. Just so you know, you’ll have to be at least 21 years old and based within New Jersey to play at PlayStar.

Beyond this, you can see that PlayStar strives towards giving you nothing but a provably fair casino gaming experience. This is because the brand uses random number generating software which basically means that there is no way that PlayStar can doctor the results of your gaming.

We’ve already outlined how thorough PlayStar is with its verification requirements, and this is something mirrored in how the site only uses the latest encryption technology to render all communication between your browser and the casino unreadable by anyone else.

We should also mention the fact that PlayStar provides you with access to a reassuring range of player protection tools. These give you the power to do things like set your own deposit limits or you can even give yourself a time-out from the site if you feel like your casino gaming is getting out of hand.

You should know that PlayStar is still a relatively young casino, and as such, it hasn’t got its reward program into operation yet. However, it looks like the StarRewards loyalty scheme is almost up and running and it promises to be great value. This is because it could work to give you monthly rewards as part of the overall PlayStar Club.

It looks like PlayStar is pretty excited about the StarRewards program as it’s just launched a cool giveaway of 100 vouchers. So if you win one of these vouchers you could get your hands on some amazing prizes like tickets to big sports games, deluxe meals at some of New Jersey’s top restaurants and much more.

For now, you’ll have to make do with three quality promos for existing customers. These include a couple of tournaments where your gameplay could win you a share of a six-figure prize pool. We’d definitely recommend checking out the daily lotto that gives you the chance to win either cash prizes or lots of promo credit. All of which should see you sticking around at PlayStar for much longer!