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Playfrank Reviews & Ratings for June 2024 - Is it legit and safe to play?

Read our Playfrank verdict for Casino

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Casino
PlayFrank Casino
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Rating follows
  • Over 2,300 games
  • Responsible gaming tools
  • Megaways slots available
  • Top software providers
PlayFrank Casino Bonus
-
T&Cs apply, 21+
Details
User Reviews

With so many positive Playfrank ratings and reviews online, we thought we'd check it out for ourselves to see if it lives up to the hype. What we found exceeded our high expectations.

The online casino stands out with a generous welcome package, ongoing bonuses, and a rich selection of slot games. Throughout this review, we will explore what Playfrank has to offer in more detail, providing you with all the necessary information to decide if it's the right casino for you.

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Pro and Con
Pro and Con
  • Generous welcome bonus
  • Extensive game selection
  • User-friendly interface
  • Responsive customer support
  • Strong mobile compatibility
  • Limited live chat hours
  • No mobile app available
Payment Methods
Visa
Mastercard
Bank Transfer
+
License
MGA - Malta Gaming Authority
Withdrawal
1 – 7 Days
Company
PlayFrank
Founded
2014
Website
playfrank.com
Available Languages
EN
DE
+
Customer Support
Live Chat, Email Support
Email
support@playfrank.com
Verified by
GamCare
Software Providers
Aspire Global
Play'n GO
Nextgen Gaming
+
Number of Slots
5742
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
    2.9/5
  • Usability, Look & Feel
    3.0/5
  • Payment Methods
    2.9/5
  • Customer Service
    2.7/5
  • Licence & Security
    2.7/5
  • Rewards & Loyalty Program
    3.0/5
No review posted yet.
User Rating
0/5
5 Stars
0%
4 Stars
0%
3 Stars
0%
2 Stars
0%
1 Star
0%
Last Updated on 26/05/2024
Fact checked by: James Leeland

Starting our Playfrank reviews with a bonus

Starting our Playfrank reviews with a bonus

In all of our online casino, sportsbook, or esports betting reviews, we kick things off by signing up for a new account and securing the welcome bonus. This is a crucial step in our review process, as it offers us insights into what you can expect as a new player. We don’t just assess the simplicity of the registration and bonus activation process; we also assess the generosity of the welcome bonus, ensuring it is accompanied by fair terms and conditions. This approach was applied to our Playfrank reviews, and it did not disappoint. The registration process is quick and easy, and you can claim a generous Playfrank sign-up offer: 100% up to £100 and 50 free spins on your first deposit. This gets you off to a strong start as a new player.

Here's how it works

Like what we found in our Betfred reviews, the Playfrank welcome bonus is designed to be user-friendly, catering to both newcomers and seasoned online casino enthusiasts alike. Simply go to the website, create an account, and make a minimum deposit of £20.

Upon your initial deposit, you'll be given a 100% bonus match up to £100, along with 50 bonus spins. And rest assured, there's no need for any Playfrank promo codes; the funds and bonus spins are automatically credited upon making a deposit.

Our Playfrank rating of the user experience

We found the website to be user-friendly and intuitive, contributing to our high Playfrank ratings. Even if you're navigating the site for the first time, its intuitive layout ensures you'll find your way effortlessly. The homepage is the online casino, meaning all you have to do is start scrolling down the page to explore the full range of casino games. Despite the sheer volume of options—including thousands of slots—the website is well organized, ensuring that finding your preferred game is a breeze.

All game categories are neatly displayed in a menu, including new releases, slots, jackpots, game shows, and more. And if you're in search of a specific title, the search bar offers a quick and convenient means to locate games. However, it's worth noting a minor drawback: you cannot search for games from a specific provider through the search bar. Incorporating this feature would enhance the user experience, and in turn, improve our Playfrank ratings here at Strafe.

Playfrank Casino on mobile: No download is required

During our Playfrank reviews, we had a look on the Google Play and App Store, only to discover that there is no mobile app available. Instead of offering a Playfrank app, the online casino has chosen to adopt a no-download approach, providing a seamless mobile experience directly through a web browser. By utilizing your Playfrank login details, you can easily access your account on a mobile or tablet.

The best part? The mobile version has all the same games and promotions as the desktop version. However, it's important to acknowledge a few trade-offs. Compared to a mobile app, the website may not deliver the same level of convenience and lacks the capability to send push notifications. Despite these minor drawbacks, we were impressed by the mobile casino performance at Playfrank. We definitely recommend it for players who prefer gaming on the go. As long as you have a stable internet connection, you shouldn't experience any lag in gameplay.

Deposits and withdrawals at Playfrank Casino

Deposit methods

So, you’re thinking about playing casino games at Playfrank? Good choice. They’ve got a bunch of different ways to deposit, and they're all processed instantly. Credit cards? Check. E-wallets like PayPal, Skirll, and Neteller? Also, check.

Withdrawals

In our Playfrank reviews, while we found that deposits are processed immediately, the withdrawal times vary based on the chosen payment method. Most transactions take from less than 24 hours up to six days. If you want the quickest withdrawals, go for e-wallets because they are usually completed in less than 24 hours.

Customer service at Playfrank Casino: Our experience

Need a hand while navigating Playfrank? Their customer support team is just a click away, ready to assist you via live chat. We tested it for ourselves and can vouch for its efficiency and reliability. You won’t be left waiting around; in our experience, a real, live support agent was on the other end ready to chat within a minute.

The support agents we chatted with were friendly and professional. They were clear and quick in their responses, helping us sort out our issue without any unnecessary back-and-forth. Now, it’s worth mentioning that the live chat isn’t around the clock—it’s open from 8 am to 1 am CET. So, if you find yourself in a pickle outside these hours, the FAQ section will be your best option. It's packed with answers on all sorts of topics, from payments and bonuses to any techy stuff you might be wondering about.

Is Playfrank safe and trustworthy for casino players?

Beyond Playfrank's user-friendly interface, prompt customer support, and diverse payment options, there lies a crucial question: Is Playfrank legit or not? Without a doubt, the answer is yes. Like what we found in our Unibet reviews, this is a safe, secure, and licensed online casino. Playfrank holds a license from the UK Gambling Commission.

This is a testament to the casino's commitment to meeting the highest safety and fairness standards. Taking trustworthiness up a notch, we noted that their games and random number generators have been tested and approved by iTechLabs. As a leading auditing firm, iTechLabs ensures games are fair and cannot be rigged.

Claim more than just the Playfrank sign-up bonuses

Looking for more than just the initial Playfrank sign-up bonus? You're in for a treat. You won't find any esports betting offers, but you can dive into the promotions page to claim casino bonuses. While many promotions are here today and gone tomorrow, you'll find staples like the Daily Spin Frenzy.

Simply play any slot game, meet the wagering milestones, and you'll get extra spins to keep the fun going. For instance, a £100 wager gets you 10 spins; £300 secures 15; £500 gets you 25; and a £1000 wager rewards you with 50 spins.

Software for a smooth user experience

Playfrank Casino is owned by Aspire Global International, a well-respected online casino software provider behind some of the biggest brands in the online casino industry. And when it comes to the gameplay, it is smooth on all devices. This is thanks to games from leading software providers such as Microgaming, Evolution Gaming, Ezugi, NetEnt, iSoftBet, Play'n Go, and Quickspin.

Everything from classic slots to new releases

At Playfrank Casino, you have access to a selection of over 2,300 games, with new additions being introduced regularly. While slots dominate the lineup, featuring favourites like Starburst and jackpot slots such as Eye of Horus Megaways, there's also an impressive variety of poker games. You can enjoy titles like Caribbean Stud Poker, Three Card Poker, and Texas Hold'em Bonus Poker, all brought to you by Evolution Gaming. We do hope to see an expanded range of table games in the future.

Live casino games at Playfrank

Experience the thrill of a real casino venue from the comfort of your own home with Playfrank's extensive selection of live casino games and game shows. With HD streams and integrated chat features, you can interact with real live dealers and enjoy popular titles including Caribbean Stud Poker, Super Sic Bo, Crazy Time, and Monopoly.

Set your own limits at Playfrank

Playfrank is committed to responsible gaming by enabling you to set limits on your deposits and losses, be it daily, weekly, or monthly. This tool makes it easy for you to stay in control of your spending. To customize these limits, contact the customer service team via live chat between the hours of 8 am to 1 am CET.

Final conclusion: A good option for casino players

Playfrank Casino delivers a seamless and enjoyable user experience powered by top-tier software providers. With a rich games library of over 2,300 games, including a wide range of slots and live casino games, you are spoiled for choice.

Playfrank rating FAQ

✅ Is Playfrank legit and trustworthy?

Yes, Playfrank is a legitimate and licensed online casino, ensuring a safe and secure gaming environment for players.

✍️ How do I register for a Playfrank account?

To register at Playfrank, visit their website, click on the ‘Create Account’ button, and follow the simple instructions to create your account.

🤷‍♂️ Does Playfrank offer esports betting?

Unlike LeoVegas esports, Playfrank focuses on casino games like slots and poker. The site does not currently offer esports betting options.

The overall Playfrank rating

welcome bonus to the intuitiveness of the website design, this online casino delivers a seamless user experience to both new and experienced players.

However, no casino is perfect, and there's some room for improvement. Specifically, extending the availability of live chat support would improve the user experience even further. That said, this is a minor drawbacks at an otherwise impressive online casino.

User Reviews for PlayFrank

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