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Milky Way Sweepstakes Casino Reviews & Ratings for June 2024 - Is it legit and safe to play?

Read Our Detailed Milky Way Sweepstakes Casino Review

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$55 Stake Cash + 260K Gold Coins + 5% Rakeback
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  • No information about bonuses
  • Lacking selection of games
  • Poor security
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User Reviews

During the testing for my Milky Way review, I encountered many red flags. From what I saw, the platform might not be a legitimate sweepstakes casino, and there are many options that are both better and safer.

In this review, I will discuss how Milky Way operates and I’m afraid the news is not all good. From poor usability, lack of bonuses and promotions to low-quality customer support, and games with a questionable RTP, there are many reasons why you should steer clear. On the plus side though, I will recommend some great alternatives.

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Milky Way pros and cons featured image
Milky Way Casino: Pros & Cons
  • Mobile app available
  • Security flaws
  • No bonuses available
  • Poor site design
  • Games with low RTP
Payment Methods
Bitcoin
Company
Milky Way
Website
themilkywayapp.com
Available Languages
EN
Customer Support
Phone, Email Support
Email
milkywayonline12@gmail.com
Phone
+1 833-685-4678
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
    3.8/5
  • Usability, Look & Feel
    4.0/5
  • Mobile App
    3.7/5
  • Payment Methods
    3.7/5
  • Customer Service
    4.0/5
  • Licence & Security
    4.1/5
  • Rewards & Loyalty Program
    4.1/5
No review posted yet.
User Rating
0/5
5 Stars
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4 Stars
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3 Stars
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1 Star
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Last Updated on 24/05/2024
Fact checked by: Mike McKean

Bonus offers at Milky Way Casino

One of the main components of a good sweepstakes casino is bonuses and promotions, which provide players with free virtual currency to play games on the platform. While trying out the platform for this Milky Way review, I found no bonuses offered to regular or new players. That means there are no Milky Way promo codes like you will find at other reputable sweepstakes casinos, such as Stake.us, Wow Vegas, and Mcluck.

Unlike reputable sweepstakes casinos, the site doesn’t have a promotions page where you can find bonuses. This is a significant issue because any good sweepstakes casino is transparent with its players. You will easily find what offers are available at the top sweepstakes casinos in the business.

If you do decide to try out this sweepstakes casino, then I urge you to read the terms and conditions first. That said, I strongly advise playing at one of my recommended sweepstakes casinos instead. For example, Stake.us welcomes new players with 55 Stake Cash, 260,000 Gold Coins, and a 5% rakeback on your virtual currency losses.

Usability, look & feel - A bland and unwelcoming design at the Milky Way

The main purpose of sweepstakes casinos is to provide players with fun gaming, the possibility of connecting with other players in a casino-like environment and the potential to redeem Sweepstakes Coin winnings for prizes. But when you visit the Milky Way sweepstakes casino site, you are just greeted with a wall of text that lists information.

Although the information is useful for learning about the platform's offerings, the presentation could be so much better. The graphics are pixelated and muddy, which brings the Milky Way visual rating way down in my book. The sections are easy to navigate, but some crucial information is missing. For example, bonuses and promotions are not mentioned anywhere.

It is important to mention that you can’t play games directly from the Milky Way website. Players must first download an app for Windows, iOS, or Android devices. However, I would advise against doing so because the app doesn’t appear safe. I don’t understand why Milky Way has decided to take this approach; it adds convoluted and unnecessary steps to the registration process that can be completed in just a few steps on other platforms.

Mobile app - A dedicated mobile experience

One of the few good things I can say about Milky Way is that there is a mobile app available. In fact, there is no browser version. If you want to play on your PC, you’ll need to download the app made for Windows.

The app is also supported for iOS and Android mobile devices, which is good news if you wish to play at Milky Way Casino on the go. To download the app, you will need to head to the Milky Way site and find the “Download App” button hidden under the Play tab.

However, the app appears to lack security features, like data encryption, so be careful Otherwise, games load quickly and seem to work just fine. I tested a few including Frog Frenzy, Golden Ship Plus, and Legends of Circus. I must report that I didn’t experience any major glitches or crashes.

Payments - Making payments at Milky Way

During my time on the Milky Way platform, I didn’t find any information about supported payment methods. As a sweepstakes casino, there is usually a way to purchase Gold Coins because that is a standard feature. But as I have mentioned already, Milky Way is not the most secure app, so I advise exercising caution.

As I showed in my Carnival CIti review, sweepstakes casinos usually offer a wide variety of secure payment methods to make Gold Coin purchases. You will see that credit cards, debit cards, e-wallets, direct bank transfers, and even crypto payments are supported.

Customer service - Help and support at Milky Way

When playing at sweepstakes casinos, we all need help sometimes. That is why customer support is an extremely important aspect of any sweepstakes casino platform. Unfortunately, while checking this aspect for my Milky Way rating, I found customer support to be lacking.

To contact customer support you must click on the “Contact Us” button in the top right corner of your screen and provide necessary information like your name and email address. This is where the main problem began. Milky Way customer support is way too slow; don’t be surprised if they leave you hanging for hours, or even days, before you get a response. This is especially frustrating because you need to receive your login credentials from customer support during the Milky Way sign-up process.

A good sweepstakes casino will have a few options to resolve any issue you may encounter. Usually, there is a FAQ page, telephone number, email address, or live chat option. Milky Way doesn’t have a FAQ page. Some information is available on the home page, but it’s disorganised and really not that helpful. So, your only option is email, but as I said, it is unbelievably slow. It is embarrassing in comparison to the likes of Stake.us, where there is live chat customer support, and you can receive an answer in just a couple of minutes.

License & security - Safety and security are not assured at Milky Way

Is Milky Way a secure platform for playing games? Although sweepstakes casinos do not require a state-issued license, reputable platforms like Stake.us, Wow Vegas and McLuck all display certifications from third-party organizations to show that their games are fair. However, I wasn’t able to find any such information about Milky Way and there were no T&Cs, or Sweeps Rules on show either, which is yet another red flag.

Furthermore, Milky Way’s security measures are inadequate. The website completely lacks HTTPS encryption, which is really important for any website. Without encryption, your personal data may be stolen, or even worse, someone may get hold of your payment information and clear out your bank account. Never play on a site that doesn’t take the security of players seriously. You will see that recommended brands, like Stake.us, apply up-to-date encryption measures to protect their player's safety.

Rewards & loyalty program - No benefits for returning players

As I have mentioned in the Milky Way no deposit bonus section, there seem to be no promotions targeting regular players. That means you won’t find a Milky Way loyalty program or additional bonuses. This fact doesn't surprise me, given the lack of care in other platform aspects, like security and customer support.

Reputable platforms offer loyalty programs and other bonuses to reward returning players. One of the best loyalty programs I have encountered is available at High 5 Casino. To level up, players collect loyalty program points called Diamonds. There are eight levels to advance through by playing games, participating in tournaments, and claiming bonuses. The rewards are numerous, there are exclusive bonuses, VIP customer support, and early access to the newest titles.

Exclusive bonuses don’t end with a loyalty program at good sweepstakes casinos. You can take advantage of:

  • Daily login bonus: Every day, when you log in to the platform, you will receive free virtual currency to play games. On some platforms, like Fortune Coins, you must spin the reward wheel to determine the amount of coins.
  • Social media promotions: The top sweepstakes casinos on the market have official social media pages where they announce special bonuses. Make sure to follow your favorite sweepstakes casino on Facebook or Instagram to claim free virtual currency. These bonuses sometimes require a special code, like the Carnival Citi promo code, to activate them in your account.
  • Purchase bonus: Many sweepstakes casinos offer an option to purchase Gold Coin packages. While this is not required to play, it is nice that the option is available. Some sweepstakes casinos double your GC package or include free SC to sweeten a deal and provide more value.

Games - A small game collection

The main part of my review focused on security and the overall feel of the platform, but it's time to discuss the games available. At the time of writing this Milky Way review, the platform had 43 games available.

You can play slots, fish games, and Keno. I must warn you that the quality of the titles fluctuates greatly. Also, it is concerning that the games are not tested by independent agencies for fairness. From my experience, some games have extremely low RTP. It can go as low as 60%, which is well below the 96% you will find in a reputable sweepstakes casino.

I recommend playing at Stake.us, which has over 700 games in its catalog, some with an RTP as high as 99%. You can also confirm the fairness of games before each round.

Coins - Minimal information about how they work

There is no information about how Sweeps Rules are applied at Milky Way because there is no document supplied by the brand . As a sweepstake casino, all the gameplay should be available for free, but the main page only mentions game credit purchases.

At a reputable sweepstake casino, you would have two types of virtual currency - Gold Coins and Sweepstakes Coins. Both currencies are acquired for free through bonuses and tournaments, but there is also an option to purchase Gold Coin packages. They don’t hold any real monetary value, but Sweepstake Coins winnings can be redeemed by the player for prizes after the player meets playthrough requirements and minimum redemption amounts.

Product summary & conclusion - A poor place to play casino-style games

I can’t recommend the Milky Way sweeps platform with a clear conscience. The app has poor security, a limited selection of games, and a convoluted user experience. The available games have questionable fairness and low-quality graphics. If you are looking for a new sweepstake casino site, I advise you to learn more about Stake.us, Wow Vegas, or McLuck. You will have a much better chance of having fun there than on the Milky Way app.

Milky Way review FAQs

🥇 Is Milky Way available in the US?

Milky Way sweepstakes casino is available to players in the US, but I don’t recommend playing there. The platform has many issues, which you can read about in my detailed review. However, the most important ones are the lack of information, poor security and a lack of available customer support.

💰 Is Milky Way safe?

Milky Way is not a safe platform. I recommend looking elsewhere if you are looking for a good sweepstakes platform. Some recommended sites to try out are Stake.us, Wow Vegas, and McLuck. They are fully licensed and use the latest encryption technology to protect you while playing games.

🌲 What is a new player bonus at Milky Way?

Milky Way doesn’t have a no-deposit bonus for new players. As a matter of fact, there is no promotion page on the site to inform players about the active offers. I recommend trying sweepstakes casinos that have better transparency regarding bonuses and promotions.

🚀 Is there a Milky Way mobile app?

Milky Way has a mobile app, but I don’t recommend using it because it lacks security. The platform is only available through the app, so you won’t be able to play in the browser of your choice. Even desktop PC users need to download the PC app to play the games.

🏆 Are there any VIP benefits for Milky Way players?

Milky Way doesn’t have a loyalty program for regular players. Check out Stake.us, Wow Vegas, or McLuck if you are looking for quality loyalty programs.

Overall conclusion - Not an impressive platform from the Milky Way

I wasn’t very impressed with what Milky Way has to offer, and I do not recommend It. There is no welcome bonus or any other promotion active at the moment. But if you encounter one in the future, double-check the terms and conditions because the platform doesn’t evoke confidence. Aside from bonuses, Milky Way is only available through the app, and the registration process is complicated. The most important red flag is the absence of any formal T&Cs. This implies that the platform is not safe and you should look for a sweepstakes casino experience elsewhere.

I recommend playing at a reputable sweepstakes casino like Stake.us, McLuck, or Wow Vegas. These sites offer many bonuses to fund your account with virtual currency and a much more impressive selection of games. Most importantly, they are safe because they use the latest encryption technologies to protect your personal and financial information. The games are tested by third parties to prove fairness and if you experience any problems or just have a question, you can contact quick customer support, which is available through multiple channels.

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James LeelandJordan NobleAlyx TzamantanisAndrew BoggsMike McKean
James Leeland
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Jordan Noble
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Alyx Tzamantanis
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Mike McKean
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