Our Empire.io Reviews & Ratings 2024

All online casinos have some form of welcome offer available for new customers. Normally, this will come in the form of free spins or a deposit match. However, this operator has done things a little bit differently. The current Empire.io sign up offer gets you 100% cashback up to 1BTC.

In order to become eligible for this bonus, you need to make a deposit of at least 50 USDT (or the crypto equivalent).  The wagering requirement for the bonus is 50 times your deposit and bonus.  On top of  that, any real money players who go through KYC on the site receive 20 free spins on the Wanted dead or a wild slot! Once your wagering is complete your bonus will be paid into your account.

This online casino platform is jam-packed with games – literally thousands of them. While a good selection of games is always something that we look for in our esports betting reviews, presenting too many choices can also be overwhelming and confusing for the user.

That definitely isn’t the case here though, as the intelligent design of the website keeps everything neat. More importantly, it is overall user-intuitive and very simple to navigate. Every single area of the site can be found on the menu bar to the left of your screen. The casino and live casino games have all been categorised. Additionally, you can filter your search by provider. Below all of this, you can find the promos, VIP Club, tournaments and more.

In terms of looks, the site has a white background that is complemented by the magenta-coloured branding. Whether you’re a beginner looking for an entry-level site, or a serious and experienced online casino player, our Empire.io review would definitely recommend giving this site a try.

The vast majority of online casino users these days do at least some of their gaming on a mobile or tablet device. As a result, it has never been more important for operators to optimise their platforms for the small screen – as our DraftKings reviews can attest.

Unfortunately, we found no trace of a mobile app. What you do have available right now is the mobile-optimised version of the website, which is a more than capable substitute.

The Empire mobile site actually looks and feels like an app – only without the need to download. The website as described above has been adapted for the small screen, with the games and categories being condensed into a button with a dropdown menu.

One of the cool things about the mobile website is that you can alter and customise the display. When searching for games, you can either display the options in a single list or with two in a row. On top of that, the overall quality of the gameplay has not been compromised at all.

There are two main options available when it comes to depositing money into your account with this online casino. If you already own some cryptocurrency, then you can make your deposit directly in a number of coins, including BTC, XRP, DOGE and more.

Additionally, you can actually add your desired coin to the deposit options list if it isn’t there already. When it comes to making the actual payment, you can copy the address link into your crypto wallet, or scan the QR code provided.

Onramper deposits

If you don’t yet own cryptocurrency, you can make your deposit in any world fiat currency via Onramper. This will convert your fiat currency into the crypto of your choice, allowing you to make a deposit. To do this, you will need to verify your ID – something that’s not required for direct crypto deposits. It may also take longer depending on the cryptocurrency required and your location. You can check out our SI Sportsbook esports for more traditional fiat currency deposit options.

Empire doesn’t charge any fees from their end, but don’t forget that your bank or wallet may charge fees at the other end. The minimum deposit amount is 0.25 mBTC and there is no maximum limit.

Empire.io reviews - Withdrawals

In order to make a withdrawal, you simply have to head to your account and enter the amount that you wish to withdraw. You then just have to select your coin of choice, enter your wallet address in the box provided, and you're all set. The minimum withdrawal limit is 0.5 mBTC and again there is no maximum. All withdrawals are instantly processed by Empire.io, after which the blockchain verification process should take no more than 10 minutes for most reasonable-sized withdrawals.

The customer service team at this online casino can be contacted 24/7 via the live chat service. Unfortunately, there isn’t a listed email address or phone support. However, they will get in touch with you via email if that’s your preference.

In order to use the live chat, you do have to be an active account holder. Although we do like to see customer service channels available to non-members, keeping it to account holders only clearly speeds things up. We tested out the live chat at several times of the day for the purposes of this Empire.io review and found the level of service to be fast and consistent at all times.

Help centre

You should find that, in most cases, you will only need to contact customer service if you have a serious issue on this site. Detailed information and answers to most basic questions can be found in the help centre. This tool has been excellently constructed and contains FAQ answers, articles and step-by-step guides complete with images.

Social media

As well as using the on-site customer support, you can also reach out to the team via social media. Our Empire.io review found the operator on the following social media channels: Twitter, Instagram and TikTok. Additionally, you can find some useful videos on the Empire.io YouTube channel.

Empire.io is licensed and regulated by Gaming Curacao and is powered by Hub88. It is operated by the parent company Echo Entertainment N.V., which is also based on the island of Curacao. This means that the site can be legally accessed by players in a number of regions globally. However, the site is blocked in some high-profile locations, including the UK and USA.

Security - Is Empire.io safe?

This website has all of the usual encryption technology, including HTTPS and 16-bit SSL. On top of that, you can also make your account more secure by enabling the 2FA feature. To fully verify this and turn it on, you will have to scan the QR code provided by going to the Security section of your account profile.

Our Empire.io review found this site to be one of the best places for high rollers thanks to the presence of the Bombay Club. This is an exclusive area of the site containing live dealer games with higher limits than you will find anywhere else on the site. Rather than being a VIP club in name only, this is a high roller room that really does feel exclusive.

Loyalty

When you play games at this casino, you can earn loyalty points to unlock additional rewards and benefits. These include cashback and free spins rewards, as well as multipliers and more. Additionally, higher-tier players can also unlock real cash bonus rewards with no wagering requirements.

Tournaments and promotions

Our Empire.io reviews also found plenty of regular rolling tournaments and promotions throughout the year. The tournaments can be entered for free and give you the chance to compete with our suite users for the chance to win prize pools as high as 2000 USDT. You can check out the past and present esports betting offers by clicking on the “Promos” tab.