
Author:
Sophie McCarthy
Last Updated:
18/06/2022
Topic:
Review
Experiences:
eSports expert extraordinaire
Topic:
Review
Experiences:
eSports expert extraordinaire
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In this DraftKings review we will go through all aspects of the operator in detail. This includes the available bonus offers and payment methods, as well as the answer to the question ‘is DraftKings secure?’ We will also give our DraftKings ratings.
The highlights of DraftKings - as our DraftKings ratings will show - are a few decent promotions, the stylish website design, and especially the dedicated eSports fantasy betting feature. Our DraftKings review should give you enough info to decide if this is the ideal operator for you. However, if you think DraftKings isn’t worth your time, it might be worth reading our eSports betting reviews.
Company | DraftKings Ltd |
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Headquarter | 225 Franklin Street. 26th Floor. Boston, MA 02110. United States |
Year of Founding | - |
CEO | - |
Website | sportsbook.draftkings.com |
Available Languages | - |
Customer Support | Live Chat, Phone, Email Support |
support@draftkings.com | |
Phone | 877-659-6066 |
Licence | |
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Verified by | GamCare |
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Payment Methods | ![]() ![]() ![]() ![]() ![]() ![]() |
Betting Markets | |
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Live Streams | No |
Odd Level | - |
Sports | |
Betting Tax | - |
Sports | |
Cash Out | Not Available |
The first part of our DraftKings review is regarding the promotions on offer (using those advertised on the US site as an example - they may vary depending on what region you’re from).
There are a handful of offers listed on the ‘Promos’ page, most of which are eligible for existing customers. Here we’ll focus on the welcome bonus aimed at new customers. If you want to learn more about this promotion, take a look at our dedicated review on the current DraftKings promo codes.
This is a deposit bonus up to $1000. This may sound like a great offer on the surface, but don’t get too excited just yet. Let’s take a look at the terms & conditions.
So you see, to get the $1000 in bonus money that initially looked so enticing, as well as any subsequent winnings, you need to invest $25,000 of your own funds. It doesn’t seem quite as useful anymore, does it?
Still, you may find such an offer worth your while if you’re a high-roller. Low-stakes or casual players, on the other hand, may not find it very beneficial - even if you were to deposit $50 and get just $10 in bonus money, you have to spend $250 in wagering requirements. Not really worth it for ten bucks.
This has a higher monetary value than most welcome offers, and the wagering requirements are far lower than most, but where it falls down is that it is only a 20% match on your deposit. Average DraftKings ratings at best.
For a betting website that offers a 100% match bonus up to $1000 (plus a $25 free bet), read our Unikrn review!
DraftKings is split into three separate websites, one for each product - daily fantasy sports, the sportsbook and the casino.
Each site has its own version of the DraftKings logo: the original logo - a green ‘D’ wearing an orange crown with no background - for daily fantasy sports; a white ‘D’ and crown on a green background for the sportsbook; and a white ‘D’ and crown on a black background for the casino.
Visiting each product site, we found that each has a similar layout but a slightly different color scheme, which matches the individual logo. These slight variations are a nice touch. They create a professional feel and give the impression of separate arms of the same brand - uniform yet distinct.
The design of all three sites is simple, sleek and stylish. The interface is effortless to use, even if you’re relatively new to betting online. All of the important links and information you’ll need are easy to find - across the top, on the left and in the footer of each page. On the sportsbook, you’ll also find the BetSlip on the right.
When it comes to the mobile app, you’ll be glad to know it is just as attractive and straightforward as its desktop counterpart. It has most of the same features, so you should find it a perfect alternative for the desktop site when you’re betting on the go.
All in all, we’re sure you’ll agree that the three distinct desktop sites, as well as the mobile app, deserve above-average DraftKings ratings.
The available payment methods include:
The minimum deposit is $5. Maximum deposits will be relatively low if you’ve recently created an account, but it is possible to increase the maximum by contacting customer support.
The minimum withdrawal is $20. The operator’s policy means your withdrawal will be issued via your original deposit method. If your withdrawal amount is higher than your initial deposit, you will receive the profit via Paypal or check.
Withdrawals are processed Monday to Friday between 9am and 5pm, Eastern Time. It can take up to three days for the operator to process your withdrawal. It will then take between 2 and 7 days for the funds to appear in your account. There are no transaction fees.
Though this number of payment methods is lower than the average international operator, this is still a better variety than most online betting sites based in the US. So we’ve decided to give average DraftKings ratings.
Whenever you run into a problem, your first course of action should be to check the site’s FAQ section. At DraftKings, there are not one but three FAQ sections - one for each product site. This is more useful than having one section that encompasses all through products, as it’s quicker and easier to find exactly what you’re looking for. The daily fantasy sports FAQs has 9 sections, while the sportsbook has 5 - this shows how concise they are.
When contacting customer support, each product site has different options. For daily fantasy sports, there is an email address and a query form. The support staff are available from 6am to 11:59pm every day. The sportsbook also has an email address and a query form, but its support staff is available 24/7. The casino doesn’t have an email address, only the query form - also available 24/7.
Unfortunately there is currently no live chat feature - by far the most useful customer support option, and these days regarded as a must in the online betting industry. There is also no phone support, which is less common than live chat, but still good to see.
You’ll find the customer support staff to be both responsive and knowledgeable. Whatever problem you face, they should be able to help you.
Though we believe the support staff deserve high ratings for their friendliness and helpfulness, unfortunately the contact options aren’t as good as most sites. This means we can only give average DraftKings in our review.
It’s finally time in our DraftKings review to give you the answer to the most important question you should ask yourself when searching for the ideal online betting site for you. That is, as we mentioned earlier, ‘is DraftKings legal?’
The reason this is so important these days is because there are betting sites online that aim to scam as many punters as possible before they get caught. Therefore it’s more essential than ever before to find an operator that you can definitely trust with your time, effort and money.
So, is DraftKings reliable? We can confirm that the answer is a resounding ‘yes’. And we’ll tell you why.
According to US law, there are certain strict rules and restrictions that a US-based operator must stay in line with. DraftKings fully adheres to all of these rules and restrictions in all 11 states it presently operates online in. On top of that, the operator uses 256-bit encryption, which is the level of encryption your bank uses.
So in terms of whether there is any chance of you falling foul to a DraftKings scam, it’s clear that this is extremely unlikely if not downright impossible. That means we’re giving top DraftKings ratings for the operator’s reliability.
However, if you’re still not convinced, you may find it useful to compare DraftKings with another operator. You can do that by heading over to our review that explores the answer to the question ‘is Golden Nugget legit?’
The invite-only VIP program is only available to the most loyal of DraftKings’ customers. The only way to get an invite is through long-term frequent play.
This VIP program is similar to most rewards and loyalty programs, so you may already be familiar with how it works. Basically, spending money earns you loyalty points (called ‘crowns’). As you earn crowns, your loyalty level increases (there are 6 tiers, from bronze to black). The higher your loyalty level, the bigger and better your rewards become.
The biggest downfall is that the VIP program is invite-only - most operators have almost identical programs that are available to all customers. There's also a DraftKings Refer a Friend promo that allows you to gain rewards when your friends sign up.
There are also a few more promotions for existing customers - a relatively higher number than you’ll see at many other online betting sites (though they’re not exactly the most spectacular). Check DraftKings’ website for more details on these
Overall we’re awarding average DraftKings ratings for this aspect of the operator.
There are currently 21 sports to choose from at DraftKings. These range from the world’s most popular betting sports such as football, basketball and soccer, to more niche options like cycling, handball, and lacrosse.
There aren’t as many exceptionally uncommon sports as you’ll find at other betting sites - no futsal, Gaelic hurling, surfing, etc. DraftKings seems to stick to the top betting sports - though perhaps they are planning to expand.
To test DraftKings’ odds, we performed an odds comparison between DraftKings and one of its close US-based competitors: Fox Bet. We used the full time result odds for the first round Euro 2020 soccer match between France and Germany. Here’s what we found:
As you can see, DraftKings has better odds across the board.
However, DraftKings are known for charging the highest juice on the market, so you will want to take this into account when you’re looking for the best line you can find.
If you want to read more about Fox Bet, you can do so by checking our Fox Bet rating.
You can bet in-play on most of the available sports, all with a wide range of betting options. The odds are updated in real time, and the operator has some of the most detailed stats on the market - they don’t just tell you how teams have performed against others, but also how previous bets on the teams have performed.
Another highlight of the DraftKings sportsbook is that it is one of a select few of US-based betting sites that you can live stream select sports on. However, the current options are very limited. You can live stream the sports that are available on both your desktop and mobile, as long as your account balance is greater than $0.
There are no specific betting limits listed on the operator’s website. It is possible to set your own limits via your account settings.
DraftKings has a sportsbook that is average or above in every category. There aren’t quite as many sports for you to bet on when compared to other operators, but it does contain almost all of the most popular betting sports. It has very competitive odds, though the juice is high. And there is live streaming available, yet only on a few of the less common sports and leagues as of yet.
Our ratings in this DraftKings review will show you that the operator is an above average betting site overall. There aren’t many payment options or ways to contact customer support, but every other aspect is reasonably impressive. Most of all, this is an ideal site for anyone who enjoys or is looking to attempt fantasy sports betting.
If for whatever reason, you are interested in fantasy betting yet you don’t think DraftKings is the one for you, check our FanDuel reviews for another possibility.
There are countless operators worldwide, with more and more every year. Some will be better than others when it comes to what you’re looking for, so you need to learn all you can about an operator before you commit. Read our dedicated review on DraftKings to find out if this is the operator for you.
Most if not all betting sites offer one or more bonus offers. And they are constantly changing their offers to get ahead of the competition. Take a look at our review of DraftKings to see the promotions they currently offer.
With the recent rise in betting sites that try to scam unwitting customers, it is now more essential than ever to find a trusted operator. Therefore, you should check our dedicated review to find the answer to the question ‘is DraftKings legal?