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Carnival Citi Casino Review & Ratings 2025 - Is it legit and safe to play?

Read Our Detailed Carnival Citi Sweepstakes Casino Review

Social Casino + Sweepstakes!
Carnival Citi Social Casino
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  • Incredible game variety
  • Fair Sweeps Chips redemption rules
  • Massive welcome bonus
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Introducing our Carnival Citi review, where we invite you to get the measure of one of the best up-and-coming sweepstakes casinos around – including its massive welcome bonus worth an extraordinary 10,000,000 Gold Coins and 5,000 Sweeps Chips.

Here, we’ll introduce the pros and cons of the Carnival Citi platform, along with a word on its customer support, security, and licensing. We’ll also take a closer look at the brand’s awesome bonuses and rewards, from its signature sign-up promo to its VIP Access program and “Lucky Draws” raffle-style prizes.

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Carnival Citi: Pros & Cons
  • Awesome variety of games
  • Good range of banking options
  • Rewarding VIP program
  • Supplementary raffle prizes
  • Competitive welcome bonus
  • No Carnival Citi mobile app
Carnival Citi Social Casino Facts
Cashout possible:
Daily Bonuses:
Daily Login Bonus
VIP Club:
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Banking Options
Visa
Mastercard
American Express
+
Parent Company
Citi Media Tech, LLC
Established
2023
Site
carnivalciti.com
Language Options
EN
Customer Care
Chat Support, Support via Email
@
support@carnivalciti.com
Telephone
1-786-772-1915
Payment Provider Safety Approval rate
Visa high_security
Mastercard high_security
American Express high_security
Discover high_security
Trustly high_security
PayPal very_high_security high
Venmo some_security
No review posted yet.
Last Updated on 23/03/2025
Fact checked by: Alyx Tzamantanis

Carnival Citi sign up bonus and rewards revealed

As showcased at length in our full Carnival Citi no deposit bonus review, this sweepstakes casino has gone seriously big with its sign-up bonus, perhaps in hope of catching the eyes of a bigger pool of potential players. There’s an enormous shedload of free loot on the table here, with 100,000,000 Gold Coins and 5,000 Sweeps Chips available to all new Carnival Citi players. That got your attention, didn’t it?

Carnival Citi
Social Casino Signup Offer
10M Coins and 5K SC FREE
T&Cs / 18+
-

Carnival Citi highlights at glance

🎰 Carnival Citi Casino ➕ Highlights
💸 Bonus

10M Coins and 5K SC FREE

💳 Payment Methods VISA & mastercard, PayPay & Trustly
🔢 No Deposit Bonus  Yes
📱 App Responsive Website
🎰 Games Over 200+ games, slots, video poker, classic tables, and arcade-style games
🎁 VIP Program
VIP rewards club
☎️ Support Hotline, live-chat, E-mail & FAQs
🛡️ Security SSL encryption

Of course, these sums are meaningless until you remember that the 5,000 in Sweeps Chips (SC) can be redeemed for real prizes, including cash and gift cards. Granted, 1 SC doesn’t equal $1 at Carnival Citi as it does at other sweepstakes casinos, but you still stand to unlock $5 worth of redeemable tokens here (as 1,000 SC = $1), simply by registering with the site.

Remarkably, this colossal stockpile of free loot isn’t the only promo up for grabs at Carnival Citi. Players can boost their virtual bankroll in several different ways, with Carnival Citi’s social media channels providing a one-stop shop for a variety of deals, giveaways, and player contests. There’s also the Carnival Citi VIP Access program, promising top rewards when you choose to purchase Gold Coin packages on the site.

Social Casino Deal
3.0/5
Carnival Citi
Social Casino Deal
3.0/5
10M Coins and 5K SC FREE
Signup Offer
|
T&Cs / 18+
-

Is Carnival Citi available in the US?

Our Carnival Citi review certainly starts out strong, with the brand’s awesome bonuses doubtless catching the eye of new and regular sweepstakes casino users alike. But there’s little point in getting too excited by the prospect of signing up here if Carnival Citi isn’t available in your region.

While Carnival Citi enjoys excellent coverage across the US, there are a handful of states where its use is prohibited or restricted. Don’t worry as this isn’t unique to Carnival Citi; as demonstrated in our recent ClubWPT review, most US sweepstakes casinos are only available in specific jurisdictions.

As such, we’d encourage you to read the Carnival Citi T&Cs carefully before you choose to play, as they contain a full list of states where gameplay may be restricted. Based on our research, these territories include:

  • Florida
  • Georgia
  • Kentucky
  • Missouri
  • Nebraska
  • New York
  • North Carolina
  • Ohio
  • Pennsylvania
  • Rhode Island
  • Utah
Carnival Citi
Promotion
Buy Carnival Citi Coins

Now it’s time in our Carnival Citi review to put the site through its paces, testing its usability and performance to see how it fares against the competition. So, what were our first impressions?

Carnival Citi puts its games front and center of its offering, and we like that. With no superfluous content standing between you and the brand’s library of games, you’re invited to jump straight into the action the moment that you reach the brand’s homepage.

And what a homepage it is. Carnival Citi has done a great job with the overall design of its site, abandoning the muted blues, blacks, and greys favored by what feels like the majority of alternative sweepstakes casinos in favor of a yellow and purple color palette. The result gives a laidback, not-too-serious feel, evoking a sense of fun that few other brands can match.

Elsewhere, this fun-first approach continues with Carnival Citi’s helpful FAQs and resources, which should make the site 100% usable and accessible from a beginner’s perspective. There’s even a guide entitled “how does Carnival Citi work” – perfect if you’re new to the site and keen to get up to speed on all aspects of how things work and what it has to offer.

Is Carnival Citi a safe bet for mobile?

We test mobile compatibility when reviewing the latest sweepstakes casinos, recognizing that for the majority of players, on-the-go play will be a major priority. So, what did our Carnival Citi review experts make of the small screen experience on offer here?

Unfortunately, it’s bad news for those who prefer app-based play, as we couldn’t find a Carnival Citi app in either iOS or Android app stores. This isn’t a dealbreaker by any means, but we would love to see Carnival Citi add a downloadable smartphone app in the future, as they can make for a more streamlined and direct gameplay experience.

Regardless, the Carnival Citi site does work smoothly on mobile web browsers, with no glitches or poor performance detected on the likes of Google Chrome, Safari, and Firefox. Indeed, the site offers a compromise-free experience whatever size screen you’re playing on, with all the games, features, and functionality of the desktop site present on its mobile counterpart.

Social Casino Deal
3.0/5
Carnival Citi
Social Casino Deal
3.0/5
10M Coins and 5K SC FREE
Signup Offer
|
T&Cs / 18+
-

Carnival Citi reviews for banking and payments

Yep, you read that right – this section is dedicated to the payment and banking options on offer at Carnival Citi, which we understand may be confusing to some players. After all, sweepstakes casinos like Carnival Citi are supposed to be free to use with no payments and purchases necessary, right?

That is correct – they are. But it doesn’t mean that you can’t make optional purchases here, while also having the ability to swap redeemable Sweeps Chips for real cash prizes.

Given this new-found info, our Carnival Citi review experts were keen to take a look at the brand from a payments and banking perspective, sharing their thoughts on the monetized aspects of the site to see how it compares to other sweepstakes casinos.

💸 Payment methods at Carnival Citi

“Flexible” is the word we would use to describe the payment and banking options at Carnival Citi. There is certainly no shortage of facilities to choose from here, with credit/debit cards listed alongside popular e-wallet services like PayPal and Trustly. Of course, it’s worth doing some research into the best banking options for online gaming, as your choice could ultimately dictate how long transactions take and how much they cost.

🧐 Does Carnival Citi charge fees for Sweeps Chips redemptions?

We took a good look through Carnival Citi’s T&Cs and Sweeps Rules but couldn’t find any mention of specific fees or charges for SC redemptions. However, we would encourage you to check that your preferred banking provider doesn’t charge their own fees for handling sweepstakes casino transactions, as this has been the case with some payment facilities in the past.

❓ What is the process of redeeming Sweeps Chips at Carnival Citi?

If you want to exchange Sweeps Chips for cash prizes at Carnival Citi, you’ll first need to collect 100 SC as a minimum redemption requirement, while also satisfying the 1x playthrough requirement attached to each token. Once you’ve submitted a redemption request and it has been approved, you can expect to receive your prize within 2-5 days, with the funds transferred to your account via your preselected payment facility.

Payment Provider Safety Approval rate
Visa high_security
Mastercard high_security
American Express high_security
Discover high_security
Trustly high_security
PayPal very_high_security high
Venmo some_security

Carnival Citi ratings for customer service

It’s refreshingly easy to reach out to the Carnival Citi team, with the brand offering several channels through which new and returning players can get in touch. Indeed, we found that most Carnival Citi ratings left by real customers highlighted the brand’s customer support as a major attribute of the site, with people noting its responsiveness and the fact that it’s clear you’re talking to a real human, not an AI bot.

We’re pleased to say that this was very much our experience of Carnival Citi’s customer service, too. The brand offers a 24/7 live chat feature that seems like it’s manned by real operatives most of the time – an attribute that’s proving increasingly harder to find on similar sweepstakes casinos of this caliber.

If live chat isn’t your preferred contact method, don’t sweat, as there are plenty of other options available here. Players can reach out to Carnival Citi via phone, email, and the brand’s social media channels, so realistically, you should never have any difficulty in getting the help you need when you need it most.

Customer Service Carnival Citi
Available Languages: English
Email: support@carnivalciti.com
Telephone: 1-786-772-1915

Is Carnival Citi legit? Let’s review its licensing and security

A little forethought and due diligence go far when signing up and claiming bonuses on the latest sweepstakes casinos, whether you’re joining Carnival Citi or taking advantage of the ClubWPT promo code. So, with that in mind, can you trust Carnival Citi to be your new favorite sweepstakes casino?

From where we’re sitting? Absolutely. The brand may not have an official gaming license but this isn’t necessary to offer legal sweepstakes gameplay in the USA anyway, so don’t let that deter you. Indeed, you should be buoyed by the fact that Carnival Citi is a homegrown, all-American gaming site, with its parent company, Citi Media Tech, based right here in sunny Florida.

With licensing and ownership taken care of, let’s turn our attention to the question of whether Carnival Citi is secure. At the most basic level, the site ticks all the right boxes, offering SSL encryption and two-factor authentication as standard. There’s also a comprehensive “Responsible Social Gaming” hub where you’ll find lots of help, support, and resources, highlighting the brand’s commitment to upholding the highest standards of player safety and welfare.

Social Casino Deal
3.0/5
Carnival Citi
Social Casino Deal
3.0/5
10M Coins and 5K SC FREE
Signup Offer
|
T&Cs / 18+
-

Fabulous VIP rewards await at Carnival Citi

We were absolutely delighted to discover that Carnival Citi has a fully-fledged VIP rewards club, as many new sweepstakes casinos tend to hold off adding such a scheme until they’re better established. This makes the brand an excellent choice for players who are happy to stay loyal to the same sweepstakes casino for an extended period, with some excellent perks, rewards, and privileges up for grabs.

We should say that the Carnival Citi VIP Access rewards scheme is a premium, pay-in-style program that you will unlock after purchasing your first Gold Coins package. This is a slight setback vs comparable systems on other sweepstakes casinos, but it does add an improved sense of exclusivity.

If you’re not all that interested in joining the VIP Access rewards club at Carnival Citi, perhaps the brand’s “Lucky Draws” may be a preferable option for you. This is essentially an electronic raffle through which players can land some eye-catching jackpot prizes, including hundreds of free Sweeps Chips. You’ll receive a Lucky Draws entry each time you use 10,000 GC or more on qualifying games.

Unexpectedly good game variety at Carnival Citi

Considering that Carnival Citi only has just over 200+ games in its library, there’s certainly plenty of variety on offer here. While some sweepstakes casinos stick to slots, this brand has made sure to include a bit of everything, with video poker, classic tables, and arcade-style games included among its range of high-quality slots.

From the Carnival Citi site, it isn’t clear which game studio is responsible for the titles on offer. But to be honest that’s no bad thing, with Carnival Citi offering tons of exclusive games that we’ve never seen on other sweepstakes casinos before, including the likes of Mystic Queen, Egyptian Cat, and Legend Link.

Social Casino Deal
3.0/5
Carnival Citi
Social Casino Deal
3.0/5
10M Coins and 5K SC FREE
Signup Offer
|
T&Cs / 18+
-

Plenty of ways to get more free coins

Gameplay at Carnival Citi hinges on two free-to-collect virtual coins, including Gold Coins and Sweeps Chips. As ever, Sweeps Chips are the tokens players will be most interested in, since they can be exchanged for real prizes like cash and gift cards when the right conditions are met.

The good news is there are plenty of ways to pick up more free SC at Carnival Citi, with the brand’s incendiary welcome bonus being just the tip of the iceberg. We would strongly encourage all new players to follow the brand’s social media channels, where you can be among the first to hear about its latest bonus drops, giveaways, and contests – all of which could stand you in line to pick up more free coins.

carnival citi games

🥳 Enjoy the faboulus Carnival Citi slot selection

Carnival Citi ticks all the right boxes

It’s fair to say that Carnival Citi caught us by surprise somewhat, and not just for the sheer scale of its massive sign-up bonus. The brand has managed to achieve a level of variety that belies the size of its games library, while the addition of bonus “Lucky Draws” raffle prizes adds to the excitement and anticipation too. Couple that with round-the-clock customer support and a flexible range of banking options, and the brand certainly ticks the right boxes on your sweepstakes casino wishlist.

Social Casino Deal
3.0/5
Carnival Citi
Social Casino Deal
3.0/5
10M Coins and 5K SC FREE
Signup Offer
|
T&Cs / 18+
-

Carnival Citi review FAQs

🎪 Is Carnival Citi a social casino?

No, Carnival Citi is a sweepstakes casino, meaning players have the chance to collect redeemable tokens that can be exchanged for real prizes. You can, however, use the Carnival Citi site in much the same way you would a social casino, simply by using Gold Coins.

🎭 Is Carnival Citi a scam?

No, it’s not a scam. Carnival Citi is a legitimate sweepstakes casino operated by Citi Media Tech out of Miami, Florida. It offers real prizes in exchange for Sweeps Chips, including cash and gift cards.

🎡 Is Carnival Citi legal in the US?

Yes, it’s legal in most parts of the US. However, if you live in Florida, Georgia, Kentucky, Missouri, Nebraska, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, or Utah, you won’t be able to play for sweepstakes prizes.

Ending our Carnival Citi review on a high

Carnival Citi is a fantastic addition to the US’ crowded sweepstakes casino market, bringing some excellent benefits and bonuses alongside a fun and meticulously well-designed website. We should mention the brand’s awesome library of games too, with slots, tables, poker, and arcade titles providing a ton of variety and hours of social-first-gameplay action.

That’s not to say that we wouldn’t make a few improvements here and there. The addition of a Carnival Citi mobile app would, in our opinion, considerably strengthen the brand’s offering for smartphone players, while the layout and ease of navigation on the homepage could be refined and fine-tuned slightly too.

Overall, though, Carnival Citi is an excellent sweepstakes casino that shows great promise. And with 10,000,000 Gold Coins and 5,000 Sweeps Chips available without the need to use a Carnival Citi promo code, there are very few reasons not to take this terrific platform for a test drive.

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Our Team
James LeelandJordan NobleAlyx TzamantanisAndrew BoggsMike McKean
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21+ and present in VA. Gambling Problem? Call 1-800-GAMBLER.

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