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Esports Betting / JackpotCity Casino Review

Jackpot City Ontario Casino Review 2022

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Josh Miller
Josh Miller
Last Updated on 26/11/2022
Fact checked by: Jennifer Adams

We think that you’re going to love the Jackpot City Ontario online casino. Take a look below to see why you should download the Jackpot City Ontario app for casino gaming!

Jackpot City is all about quality casino gaming. It’s true that there are bigger casinos elsewhere. However, the quality of the slots and table games at Jackpot City are hard to beat. Keep reading to see more about the Jackpot City Ontario online casino!

Yes, it is! Jackpot City is fully licensed and regulated by iGaming Ontario. This is the only organization in the province that has the power to issue licenses to any online casino site. Such licensing also ensures that Jackpot City has to provide nothing less than a 100% secure and fair gaming service otherwise it would get its license withdrawn.

Plus iGaming Ontario is on hand to make sure that Jackpot City gives you access to all of the player protection tools you need to keep your wagering under control. All of this is very positive news and it gives us hope that there might even be some kind of legit Jackpot City Ontario sportsbook sooner or later!

jackpotcity casino ontario
Jackpot City Casino: Pros & Cons
  • iGaming Ontario license
  • Quality casino games
  • Canada-friendly payments
  • Multi-language support
  • Only 400 games
Company
Casino
Company Baytree Interactive Ltd
Headquarter Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey
Year of Founding 2007
CEO Gregory Bettidge
Website -
Available Languages German, French, English, Italian, Spanish, Russian, Portuguese, Norwegian, Czech
Customer Support Live Chat, Phone, Email Support
Email info@jackpotcity.com
Phone 1-800-768-1946
Licence Ontario (CA)
Ontario (CA)
Verified by eCogra
eCogra
Payment Methods
Credit Card
PayPal
Paysafecard
Skrill
Neteller
Instant Transfer
+
Show More
Live Casino Yes
VIP Club Yes
Casino Type Download
Software
Microgaming
Slingshot Studios
Crazy Tooth Studio
Evolution Gaming
Foxium
Gameburger Studios
Just For The Win
+

Usability, Look & Feel - A stylish and user-friendly Jackpot City Ontario online casino

Jackpot City has come up with a pretty stylish website that makes full use of slick city landscapes, and nicely subdued blacks, blues and purples. The whole thing makes you feel like you’re in a nicely sophisticated casino environment - especially when you play those live casino games that we’ll discuss later.

When you first load up the site, you’ll see the current jackpot total and will be given the option to sign up or login to your account. We should note that there are both English and French language options on the Jackpot City site.

It’s fairly easy to find the casino games that you’re looking for as the games are split up into the relevant sections for slots, roulette, blackjack and so on. In fact, the only criticism we had here was the fact that the main site contained a lot of text that told you how great the casino was, when it wasn’t immediately obvious how you could start playing. Thankfully, once you sign up and login, it’ll all become a lot clearer!

All about the Jackpot City Ontario app

So here’s the confusing thing. If you go to the Jackpot City site, you’ll see a Mobile Casino page. This is filled with a fair amount of text telling you about how good the casino is without explaining the best ways to play here on a mobile.

So we tried loading up the Jackpot City site from a smartphone browser and found that everything played fine and was easy enough to browse around. We also did a quick internet search and found that there was a Jackpot City app for iOS devices but nothing for Android.

Interestingly this iOS app made no mention of which region you could download it for. Just so you know, it also looks like there is no Jackpot City sports Ontario app at the moment, but watch this space to see if any app from this brand includes sports bets in the future.

All of which made for a fairly confusing situation for mobile gamers, but let’s just make one thing clear - it’s easy and fun to play at Jackpot City from the browser of your mobile browser!

How to sign up to Jackpot City Ontario online casino

We found that it was fast and easy to sign up to Jackpot City. All that you have to do is to click on the yellow Sign Up button at the top-right of the website. From here you will be invited to confirm that you are playing from Ontario and then you’ll have to come up with a username and password.

Next it’s a matter of filling in the registration form with your name, mobile number, email address, date of birth, citizenship, country of residence and you even have to tell Jackpot City what industry you work in and what your job type is. There’s also the option to select your base currency although this will be automatically set as Canadian dollars.

Finally, you will have to verify your account. This means supplying a scan of some government-issued photo ID as well as some kind of proof of address that is no older than six months. Once this is done and your account is set up, you can start playing. Easy!

Payments - Secure payments found in our Jackpot City review

We found that Jackpot City offers you a decent range of trusted payment methods you can use to put down your deposits. These include major credit and debit card brands like Visa and Mastercard, as well as prepaid cards like Paysafecard. Plus we noticed a decent number of Canada-friendly payment options like Interact, MuchBetter, Instadebit and iDebit at Jackpot City. All of our deposits went through instantly and were carried out without any charges.

Credit Card
PayPal
Paysafecard
Skrill
Neteller
+ 11

It’s a similar state of affairs for making withdrawals from Jackpot City. The main thing to understand here is that your withdrawal request will always be held in a pending state for 24 hours before it is processed and that your withdrawals will usually be sent to the same payment method used for making your deposits. Just so you know, there aren’t any withdrawal fees and your withdrawals should reach you in a matter of days.

Customer Service - Is there a Jackpot City Ontario phone number?

Jackpot City hosts a friendly and receptive customer service team. This means that you can come here and ask them questions about things like signing up, making a deposit and even enquire about anything you need help with and get a fast response.

Beyond this, there is also an FAQ and a fairly in-depth Help Portal that features a wide range of information about topics relating to things like verification, location services, withdrawal queries and so on.

While all of this is good, we were a little frustrated to find that you could only access live chat once you’d clicked through a bunch of different help questions. Still, once we figured this out, we were more than happy with the customer support available at Jackpot City.

Licence & Security - Can you trust the Jackpot City casino site?

We’ve already spoken a fair amount about how Jackpot City is fully licensed and regulated by iGaming Ontario. This should ensure that you get a safe and fair way to play here, but we were also glad that Jackpot City has taken its own steps to ensure your online safety.

MGA - Malta Gaming Authority
Ontario (CA)

This is something that can be seen in the fact that the site features 128-bit SSL encryption technology. You can also check out the Privacy Policy for further information about Jackpot City will handle your account information.

Elsewhere, we were pleased to see that Jackpot City has a tough verification policy to ensure that only those of legal age get to play here, and you will also benefit from the two-factor authentication to make sure that it’s only you who gets to access your account. Beyond this, you’ll see handy tables about payout percentages to see how much you’re likely to win and there are even some responsible gambling tools to keep your gaming in check. All you need to stay safe when you play at Jackpot City!

Rewards & Loyalty Program - More reasons to get the Jackpot City Ontario app

Jackpot City has an excellent reward program that is well worth making the most of. You’ll automatically be enrolled into the loyalty program when you sign up to Jackpot City. This means starting off at the Bronze level and from here you can work your way through the different ranks until you reach the Privé level.

The point of all of this is that you get bigger perks and benefits for each level of the loyalty ladder that you reach. You can climb the ladder by picking up reward points that are dished out as a result of your real money gameplay. All of which should give you a great incentive to keep playing at Jackpot City!

JackpotCity Casino Casino

Software - Major casino game developers here

We found that Jackpot City had partnered up with some world-beating gaming studios to provide you with the ultimate casino gaming experience. So if you come here, you’ll find that you get full exposure to all of the slots and table games from developers such as NetEnt and Microgaming. These are two of the biggest developers in the world and they are well known for the quality of their gaming output.

Microgaming
Slingshot Studios
Crazy Tooth Studio
Evolution Gaming
Foxium
+ 12

We should mention the fact that Real Deal Studios is on hand to provide some of the live casino games featured at Jackpot City. All of which should add up to some immersive gameplay, smooth graphics and atmospheric audio. What’s best is the fact you can enjoy all of this direct from your web browser as there is no need to download any additional casino software. Obviously all of the games are included in the Jackpot City app should you wish to play on a mobile.

Game Portfolio - Hundreds of quality casino games

Jackpot City certainly isn’t the biggest online casino that we’ve come across, but it has got all of the different types of casino games that you’d expect. Slots are the main focus of what Jackpot City is all about. You can come here and play some of the biggest online slot games of all-time like Thunderstruck II, Arena of Gold and Break Da Bank Again. Plus you’ll find the full range of progressive jackpots here which basically give you the chance of making some astronomical wins with a very low stake.

You’ll also find a good range of table games at Jackpot City. So for blackjack, you’ll discover a bunch of different variants that run from things like European blackjack through to Vegas Strip Blackjack - all of which have subtle differences in the gameplay. The same is true of roulette as you can play standard roulette or take it up a level with something like Turbo Auto Roulette.

Live Casino - Play against the live dealer at Jackpot City

Jackpot City has a pretty good live casino that gives you the chance to play some classic table games in real-time against a real-life dealer via a live video link. It’s an immersive experience and we found that each of the live dealer games ran smoothly without any annoying glitches.

Our favorite live casino gaming options here included the likes of Real Roulette with Sarati and Real Blackjack with Courtney. Each of which gave us a decent introduction to these iconic table games and we never felt too out of our depth. All of which added up to a solid live casino experience.

Limits - How much can you win at Jackpot City?

So we didn’t find any specific details about maximum winnings in the terms and conditions at Jackpot City. Instead, it looks like each individual casino game will have its own minimum and maximum wagering limits that dictate what you can win. Such limits will usually run between 25 and 300 credits. You’ll always be made aware of such limits when you get started and thankfully these limits shouldn’t have too large an impact on how you play. All of which suggests that Jackpot City is a good option for all levels of casino gaming fan.

Product Summary - A quality online casino in Ontario

Jackpot City has done a wonderful job with its online casino platform. While it’s certainly not the biggest online casino you’ll ever see, it’s definitely raised the standard for quality. This is because Jackpot City has smartly partnered with NetEnt and Microgaming - the two leading casino developer brands - to ensure that you only enjoy the very best in terms of slots and table games.

It’s also worth noting that the live casino games are very impressive here and you shouldn’t find that the limits get in your way either. All of which means that you should definitely get your Jackpot City login and start playing here!

Jackpot City Ontario online casino FAQ

🔐How do I get a Jackpot City casino login?

We found it was remarkably fast and easy to get a login at Jackpot City. In fact, the whole registration process turned out to be similar to that found in our Coolbet Ontario review. So make sure that you read our guide to see how you can sign up to the Jackpot City Ontario online casino and get your customer login!

✅Is the Jackpot City casino safe?

We would never recommend you sign up to any online casino unless we had ensured that it was legal, safe and fair. So make sure that you read our review of the Jackpot City Ontario app to see whether this is officially licensed and regulated. Plus we’ll even examine what kinds of encryption technologies it features so as to keep your data and deposits safe.

🎲Are there any Jackpot City live casino games?

Make sure that you read our review to see whether there are any live casino games at Jackpot City. After all, we didn’t find any kind of Jackpot City Ontario sportsbook, but we’re holding out hope that there will be some live dealer games. This is because we found some amazing live casino games in our Caesars Ontario review and we hope that Jackpot City has something similar.

💵 Is Jackpot City a real money casino?

Check out our review of the Jackpot City Ontario app to see whether this facilitates real money casino gaming like we found in our LeoVegas Ontario review. If it does, we’ll examine what kinds of slots and table games you can play and let you know what payment methods you can use to fund your wagering. All of which should give you the perfect start at this online casino.

📱Is there a Jackpot City casino mobile app?

Be sure to read our review to see how Jackpot City looks after its mobile customers. More and more people now want to play from the convenience of a smartphone or a tablet and so it’s only fair that gamers would expect that there be an app like the one found in our Royal Panda Ontario review. So read our review to see if there’s a Jackpot City Ontario app or whether you have to play from your mobile browser instead.

Overall Conclusion - Why we love the Jackpot City Ontario app

We had a seriously great time at this online casino. It’s a legal, safe and user-friendly online casino that we think just about anyone would enjoy. Whether you like playing slots from a smartphone or table games from a computer, you’ll find something to like at Jackpot City. So make sure that you sign up to Jackpot City and start playing!

JackpotCity Casino
Rating follows
*****
-
T&Cs apply, 21+
Highlights
  • Fun live casino
  • Top table games
  • Big name slots

Further Reviews

Players must be 19 years of age or older to reach the minimum age for gambling in Ontario. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) www.igamingontario.ca; or (b) www.connexontario.ca.

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