Jackpot City Ontario Casino Review 2023

Jackpot City has come up with a pretty stylish website that makes full use of slick city landscapes, and nicely subdued blacks, blues and purples. The whole thing makes you feel like you’re in a nicely sophisticated casino environment - especially when you play those live casino games that we’ll discuss later.

When you first load up the site, you’ll see the current jackpot total and will be given the option to sign up or login to your account. We should note that there are both English and French language options on the Jackpot City site.

It’s fairly easy to find the casino games that you’re looking for as the games are split up into the relevant sections for slots, roulette, blackjack and so on. In fact, the only criticism we had here was the fact that the main site contained a lot of text that told you how great the casino was, when it wasn’t immediately obvious how you could start playing. Thankfully, once you sign up and login, it’ll all become a lot clearer!

All about the Jackpot City Ontario app

So here’s the confusing thing. If you go to the Jackpot City site, you’ll see a Mobile Casino page. This is filled with a fair amount of text telling you about how good the casino is without explaining the best ways to play here on a mobile.

So we tried loading up the Jackpot City site from a smartphone browser and found that everything played fine and was easy enough to browse around. We also did a quick internet search and found that there was a Jackpot City app for iOS devices but nothing for Android.

Interestingly this iOS app made no mention of which region you could download it for. Just so you know, it also looks like there is no Jackpot City sports Ontario app at the moment, but watch this space to see if any app from this brand includes sports bets in the future.

All of which made for a fairly confusing situation for mobile gamers, but let’s just make one thing clear - it’s easy and fun to play at Jackpot City from the browser of your mobile browser!

How to sign up to Jackpot City Ontario online casino

We found that it was fast and easy to sign up to Jackpot City. All that you have to do is to click on the yellow Sign Up button at the top-right of the website. From here you will be invited to confirm that you are playing from Ontario and then you’ll have to come up with a username and password.

Next it’s a matter of filling in the registration form with your name, mobile number, email address, date of birth, citizenship, country of residence and you even have to tell Jackpot City what industry you work in and what your job type is. There’s also the option to select your base currency although this will be automatically set as Canadian dollars.

Finally, you will have to verify your account. This means supplying a scan of some government-issued photo ID as well as some kind of proof of address that is no older than six months. Once this is done and your account is set up, you can start playing. Easy!

We found that Jackpot City offers you a decent range of trusted payment methods you can use to put down your deposits. These include major credit and debit card brands like Visa and Mastercard, as well as prepaid cards like Paysafecard. Plus we noticed a decent number of Canada-friendly payment options like Interact, MuchBetter, Instadebit and iDebit at Jackpot City. All of our deposits went through instantly and were carried out without any charges.

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It’s a similar state of affairs for making withdrawals from Jackpot City. The main thing to understand here is that your withdrawal request will always be held in a pending state for 24 hours before it is processed and that your withdrawals will usually be sent to the same payment method used for making your deposits. Just so you know, there aren’t any withdrawal fees and your withdrawals should reach you in a matter of days.

Jackpot City hosts a friendly and receptive customer service team. This means that you can come here and ask them questions about things like signing up, making a deposit and even enquire about anything you need help with and get a fast response.

Beyond this, there is also an FAQ and a fairly in-depth Help Portal that features a wide range of information about topics relating to things like verification, location services, withdrawal queries and so on.

While all of this is good, we were a little frustrated to find that you could only access live chat once you’d clicked through a bunch of different help questions. Still, once we figured this out, we were more than happy with the customer support available at Jackpot City.

We’ve already spoken a fair amount about how Jackpot City is fully licensed and regulated by iGaming Ontario. This should ensure that you get a safe and fair way to play here, but we were also glad that Jackpot City has taken its own steps to ensure your online safety.

This is something that can be seen in the fact that the site features 128-bit SSL encryption technology. You can also check out the Privacy Policy for further information about Jackpot City will handle your account information.

Elsewhere, we were pleased to see that Jackpot City has a tough verification policy to ensure that only those of legal age get to play here, and you will also benefit from the two-factor authentication to make sure that it’s only you who gets to access your account. Beyond this, you’ll see handy tables about payout percentages to see how much you’re likely to win and there are even some responsible gambling tools to keep your gaming in check. All you need to stay safe when you play at Jackpot City!

Jackpot City has an excellent reward program that is well worth making the most of. You’ll automatically be enrolled into the loyalty program when you sign up to Jackpot City. This means starting off at the Bronze level and from here you can work your way through the different ranks until you reach the Privé level.

The point of all of this is that you get bigger perks and benefits for each level of the loyalty ladder that you reach. You can climb the ladder by picking up reward points that are dished out as a result of your real money gameplay. All of which should give you a great incentive to keep playing at Jackpot City!