CoolBet is really making a name for itself, so let’s find out why. In this CoolBet Ontario sportsbook and casino review, the spotlight will be on all of the aspects that make this site so great.
The Strafe.com review team has explored CoolBet Ontario’s customer service, banking processes, licensing, game selection and sportsbook operation. This in-depth review will provide insight into how CoolBet is becoming a top gaming brand.
CoolBet: Pros & Cons
- Huge game selection
- Range of betting markets
Is CoolBet legal in Ontario? - licensed by the AGCO
CoolBet has received a license from the Alcohol and Gambling Commission of Ontario, meaning that it is permitted to operate legally in the province. This license also proves that CoolBet is a trusted brand by Ontario’s gaming authorities, demonstrating a commitment to fairness and your protection.
The Coolbet Ontario online casino and sportsbook has a deep gray color scheme that really makes it stand out among the best Ontario online gambling sites. The games are neatly organized into various useful categories like New Games and Hot Games, and there is even a way to browse by the provider of the games which is something that we haven’t seen across other Ontario-licensed gaming brands. Another interesting feature of the casino lobby is that the payout percentage of each slot is displayed on its thumbnail.
The same great organization applies in the CoolBet Ontario sportsbook. On the home screen, you can take a look at the most popular markets in Canada as well as the markets that are trending worldwide. From this screen, you can see several odds for each market, making for easy access when betting. There are also several useful menu items so you can have a look at upcoming games and popular major markets like NHL, NBA, and NFL.
CoolBet Mobile App - not yet available
Currently, there is no CoolBet Ontario app, unlike most other Ontario online casinos. The good news is that the CoolBet mobile website provides the same services, games, and facilities as the desktop site. So, even though it is a bit of a bummer that an app has not yet been launched for this brand, it is still perfectly usable on your cell phones and tablets.
It is likely that CoolBet has an app in the works so that you will be able to quickly and conveniently access the operator’s services. Since just about all other operators in Ontario has launched mobile apps, CoolBet would have to do the same in order to stay competitive. In the meantime, as a mobile player, you should have a look at our Unibet Ontario review to learn more about a site with a dedicated app.
How To Open A CoolBet Ontario Account - quick and simple registration
Signing up to the CoolBet Ontario online casino and sportsbook is easy. There are just two screens worth of information to fill out, including your address, cell phone number and your name. Once all of that information is filled in, which should only take a minute or so, you must verify your account via SMS.
Like all other Ontario online casinos, your information is checked to verify your identity and age. So, you must make sure that the information that is attached to your address matches what you input while registering.
At the moment, the banking options at Coolbet Ontario are quite limited. You can only use Interac, MuchBetter, credit cards, and debit cards to make deposits on the site. However, all of these options are very easy to use as well as secure. They are processed instantly, and no fees apply.
When it comes to withdrawals, the same banking options can be used. However, Interac, credit cards, and debit card withdrawals can take up to 3 days to process - while MuchBetter withdrawals are processed to your account instantly.
Customer support at CoolBet Ontario sportsbook and online casino is available via live chat, email, and telephone. There is a CoolBet Ontario phone number, and you will appreciate that the operator gives you the option to call, as this is not normally available at online gaming sites.
The main downside of the customer service at CoolBet Ontario is that it is not available 24/7. Chat and email support are available from 2 am to 7 pm every day while phone support is available from 2 am to 5 pm.
For queries outside of these hours, you can troubleshoot using the FAQ. This is quite an in-depth document that allows you to browse through several categories like banking, registration, and account queries. Most simple issues that you are likely to encounter are dealt with here, so there is often no need to get in touch with a support agent.
As we mentioned earlier, CoolBet online casino and sportsbook has been licensed by the Alcohol and Gambling Commission of Ontario - but, it has also obtained a license from the Malta Gaming Authority. This gives the brand the ability to operate in several other countries around the world, where it has become a trusted brand in places like Norway, Sweden, and Finland.
When it comes to keeping you safe, CoolBet Ontario uses SSL encryption technology. The site ensures that when you share your personal details, they will never be accessed by third parties or be subject to data breaches.
There is no dedicated loyalty program at CoolBet Ontario. However, perks can be earned via referrals, where registering with a friend’s special code will award special benefits to you as a new player and your friend.
Coolbet may not be one of the most recognizable brands in the online gambling market worldwide, but it is certainly making a splash in Ontario. The site’s convenient banking, impeccable customer service, fantastic range of betting markets, and casino games really make it stand out in your province’s online gaming industry. Although the brand could do with launching a CoolBet Ontario sportsbook app, there really is potential for it to become one of the biggest brands in the region - and is definitely on par with the likes of Casimba Ontario.