Betway Ontario Sportsbook & Casino Review 2025

First impressions of the homepage of the Betway website are excellent to say the very least. The site looks extremely professional and has clearly been made using high-quality software and with a very generous budget. Given the reputation and size of this brand worldwide, this is hardly surprising.

Looks can, of course, be deceiving, and we will always call out any betting site that ultimately ends up offering all of the style with none of the substance. Fortunately, the professional appearance of the Betway website is backed up by the overall feel and functionality.

Everything from basic navigation, to placing your first bet or playing your first casino game can be done easily on this site. It doesn’t matter if you’re a complete beginner or an experienced gambling aficionado, the usability of this site is excellent for players of all experience levels and tastes.

The only downside that we could pick out is that the live chat and contact information is a bit more difficult to locate than it is with some other operators – see our Caesars Ontario review for reference. However, once you locate the customer contact channels, the quality of service is excellent – as will be covered later in this Betway Ontario sportsbook review.

The Betway Ontario app - Great for betting on the move

These days, the majority of bettors do their gambling on the move in Ontario, which makes mobile gambling features an absolute necessity. The Betway sports Ontario app offers an excellent mobile betting service that misses out on none of the features that are available on the desktop version of the website. If you want to use the sportsbook or casino on the move, then the app is an absolute must-have.

Finding your desired betting market and adding your wager to the mobile betting slip is a pleasant experience that can be conducted seamlessly. Similarly, the Betway Ontario app also has plenty to offer casino players as well. All of the games that are available on the website are also available on the app. More importantly, you will be able to play the games without any annoying bugs, lags or slow loading times – so long as your device is relatively up to date.

How to open a Betway Ontario online casino account - Three simple steps

Just as was the case in our Coolbet Ontario review, in order to create an account with Betway in Ontario, you need to be aged 19 or older, currently in Ontario, and have some form of official photo ID to hand. If you can tick those three boxes, then you just have to complete the following three simple steps:

1. Account information

First of all, you will be asked to create your username and password – which will need to be confirmed. At this stage, you will also be prompted to enter your email address.

2. Personal details

Once your username and password have been created, you will then move on to stage two, when you will be asked to enter your personal information. This includes things such as date of birth and your full name – as it appears on the ID that you will use for account verification.

3. Contact details

The third and final step is to enter your contact information, including your full address and phone number. Once again, the address should be the same as it is on your ID, or could face issues with verification.

4. Account Verification

After completing the three quick steps above, you will have finished the sign-up process and your account will be opened. However, before you can fully use your account and the Betway Ontario app you will have to provide a photo ID in order to verify your account.

Deposits at Betway Ontario can be made instantly using a number of payment options, including Visa and MasterCard credit/debit cards. Additionally, you can fund your account using e-wallets, including PayPal. The minimum required deposit is just $10, and there are no fees charged for either deposits or withdrawals. At the other end of the scale, there is no maximum limit for deposits and withdrawals – which will be excellent news for all you high rollers out there.

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When it comes to withdrawals, you have plenty of options available at Betway, including PayPal. The processing times can range between 24 hours and five business days, depending on your chosen payment method. Overall, those of you who used Betway back in the grey market days might find the withdrawal process to be slightly slower now, but we can assure you it’s a lot more secure.

If you run into any issues, you can contact the Betway customer support team via the email or live chat services. At this time, there is no Betway Ontario phone number available, which is standard in this day and age – see our Royal Panda Ontario review for an operator with a similar setup.

As we alluded to previously, locating customer service isn’t as easy as it could be. Rather than having a live chat button readily available on your screen, you will only be directed to customer service once it’s been established that the FAQ section cannot help to resolve your issue.

The upside of this is that the FAQ section is extremely helpful and should be able to answer the majority of basic inquiries related to all of the various processes on the site. Additionally, the standard and quality of support available are excellent once you do finally get in touch with them.

At the end of the day, there is perhaps a valid argument that by keeping the live chat relatively hidden, Betway is able to improve the service overall. Response times are extremely quick and they don’t appear to use bots at any stage.

As we mentioned previously, Betway now holds a valid iGO license, meaning that the site is fully legal in Ontario for persons aged 19 and older. In addition to that, Betway is a global brand with an excellent track record across multiple regions. The site has been tested and certified by eGOGRA, an international testing agency for the gambling industry. Additionally, Betway has been analysed and approved by the International Betting Integrity Association (IBIA).

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When it comes to matters of security, your account is very well protected by a two-factor authentication login procedure. Additionally, we checked the privacy policy and your personal details are safe with Betway. When it comes to transactions, everything is encrypted and Betway only uses trusted payment service providers.

There isn’t a VIP program available at Betway in the manner that you might find at some other online casinos and sportsbooks. However, there are plenty of rewards that are available to existing players. You will be able to find out what is available to you by logging into your Betway account.