How to Enable and Use Crossplay in Overwatch 2

You can create an account through the Battle.net mobile app. The setup takes a few minutes, just your basic info, a secure password, and a region. We recommend turning on two-factor authentication while you’re in there. It helps protect your account, especially if you’re playing across multiple devices.

This part matters most for console players. Once you’re logged into Battle.net:

1. Go to Account Settings → Connections.
2. Choose the platform you want to link. Xbox Live, PlayStation Network, or Nintendo.
3. Authorize the connection either on your console or browser.
4. Launch Overwatch 2, and it’ll ask you to confirm the link and complete the merge.

You can only link one account per platform. If you play on two different Xbox profiles or PSN accounts, only one can be linked at a time.

To play with someone on another system, you’ll need to be Battle.net friends. Here’s how:

• Open Overwatch 2 and head to the Social tab.
• Use Add a Friend and enter their BattleTag or the email tied to their account.
• Once they accept, they’ll appear in your friends list, no matter what platform they’re on.

Console players will see both their platform friends list and their Battle.net friends within the same menu.

Now you’re ready to play. Once your group includes players on different platforms, you’ll need to stick to modes that allow crossplay. These include Quick Play, Arcade, custom games, and seasonal or experimental modes like Stadium.

You’ll notice that competitive matchmaking on Overwatch betting sites is locked when you’re in a mixed-platform group. That’s intentional, as ranked mode keeps PC and console pools separate for balance reasons. As long as you’re in a supported mode, everyone in your party can match together, regardless of which system they’re on.

Start by checking that both players are signed into the correct Battle.net accounts. You’ll also want to make sure that the console accounts are properly linked in the Battle.net Connections page. If even one account is unlinked or linked to the wrong profile, friends won’t show up in-game.

This usually means the merge wasn’t fully completed. Make sure you’ve accepted the in-game merge prompt and also confirmed the process through your Battle.net settings on the web. Until both are done, the system will keep flagging the account as incomplete.

If you’re grouped with players on different platforms, Overwatch 2 disables competitive matchmaking by default. To unlock ranked play again, you’ll need to switch to a single-platform party, either all console or all PC.

Double-check that crossplay is enabled both in Overwatch’s in-game settings and your console’s network permissions. On Xbox, for example, system-level cross-network settings can override the game’s options. If crossplay is turned off in either spot, you won’t be placed in cross-platform lobbies.